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Reviews of Botxo Gallery - Hostel

2 out of 5
Botxo Gallery - Hostel
Avenida de las Universidades, 5, Bilbao, Vizcaya

Reviews

6.2
Rating 10 - Excellent. 14 out of 69 reviews" "
Rating 8 - Good. 12 out of 69 reviews" "
Rating 6 - Okay. 21 out of 69 reviews" "
Rating 4 - Poor. 10 out of 69 reviews" "
Rating 2 - Terrible. 12 out of 69 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
Very Broken Down
Most of the lockers were broken and you could not truly secure your belongings while you were out. The beds were not comfortable and the very limited electric receptacles were inconveniently located and ususlly being used; several of the secure charging lockers were out of order. The location is great, just across the river from the Guggenheim and reasonably walkable to other sights.
Stayed 1 night in May 2019

6/10 Okay

Thatgirl, Ny

Liked: Staff & service
Disliked: Room comfort
This is a youth hostel and as such the youth does not clean after themselves. I guess their moms are coming by later to clean up after them. On the plus side nice staff lots of coffee and great view/location. The people here are very nice and very helpful and there is always bread to snack on.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Very Bad and too expensive. The staff tried to cancel my reservation the day we arrive... The shower were dirty, lights were missing... I don't recommand this hostel
Stayed 2 nights in Jul 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel value and location Guggenheim Bilbao
Amazing location right across river from Guggenheim Bilbao! Elevator to top of bridge across river with views omMuseum an sculptures outside Great value. Dorms old, cubby lock tabs too small for regular combination lock so they sold me one Great vibe
Stayed 1 night in May 2018

2/10 Terrible

jack, cdmx

Disliked: Cleanliness, staff & service, property conditions & facilities
A 3rd world prison is cleaner
The location is pretty good, that all can I say good about the hostel. The showers were super dirty, the staff was away severa times, this mean no control of people coming in, the lockers for lougage does not work, the room small terrible because most of the blankets small funny.
Stayed 2 nights in Sep 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of Bilbao
Opposite Guggenheim Museum The crepe shop nearby is great, ask to play the guitar!
Stayed 3 nights in Jun 2017

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great view
Very clean and conveniently located
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Conveniently Located Hostel
I stayed at Botxo Gallery for one night to attend the Art After Dark event at the Guggeinheim. The hostel is very conveniently located (10 min walk away from the museum). Because there were so many people in the room, my group found that the room came with a slight smell. Other than that, the hostel was clean. Other things to note: lockers available, bathrooms and rooms are coed, simple breakfast included.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the museum
Very accessible to city center and right next to the Guggenheim museum

10/10 Excellent

Yiu Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

B D, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
not too shabby

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
The hostel was adequate. Liveable and seemed to be cleaned only once a day. The staff was adequate also.

2/10 Terrible

Mark, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Grim
Staff were friendly, not on site overnight though. There are two big dorm rooms with triple deck bunk-beds. In desperate need of a make over. Website pictures are not an accurate reflection. If you're looking purely for a bed for the night and cost is your only consideration then this is a decent option. I'd suggest spending a few quid extra a night and getting a significant upgrade. The rooms are dirty, the mattresses pretty ripe and you are crammed in, now know what submariners feel like. I have hostelled it before, this is up there with the worst of them

2/10 Terrible

Daniel, Dorado. PR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real nightmare & ripped off. Dont ever stay in.
Place was crowded no beds avail at check in, too noisy, nobody to complaint or to answer questions, thats what I call a real ripped off. Had to booked for other hotel to spend the night. Price was like 3 or 4 stars hotel 109.00 eu. Per night. i rather stay outside street than stay in Botxo hostel. Why Hotels.com offer that kind of place? did not call hotel.com that night because too tire & to not mess up the vacation. Never stayed & got charge anyway without spend the night there.

10/10 Excellent

Rachel, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel, close to everything!
This hostel is a great place to stay if you are looking for budget accomodation, proximity to city and points of interest, and a communal, hostel experience. We stayed here four days in october and really appreciated the helpful people working there and the open kitchen with place to keep and prepare our own food. Bread and coffee were available throughout the day and we also appreciated that. The rooms are dorms. You have to clean up after yourself and be considerate of others as there is not a lot of private space. Even the bothroom is communal. If you are looking for concierge service and housekeeping, do not stay here!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - charged me but did not provide bed
I informed them by email that I was going to arrive late, they responded that they would leave my information for me. I arrived and used the code to enter, but there was no information for me regarding my room and bunk #. There was info for another person, but not for me. I had no way of knowing which room or bunk I was to use. I had to use internet to search for somewhere else to stay that had 24 hr reception. I then had to walk for an hour and a half to reach it, as well as pay a large amount of money for the room. I contacted the hostel to inform them that they had not provided my information, but they haven't responded.

6/10 Okay

elvira

Travelled with family
Liked: Staff & service
Muy céntrico...
Stayed 1 night in Mar 2024

10/10 Excellent

Moksha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto lo centrico
Stayed 1 night in Mar 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista es única
Stayed 1 night in Mar 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Eddy

Stayed 1 night in Oct 2022

10/10 Excellent

Zaki

Stayed 1 night in May 2022

10/10 Excellent

Ridder Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alan Manuel

Stayed 2 nights in Feb 2020

6/10 Okay

takeshi, 日本

立地がよい。
グッケンハイム美術館のそば。
Stayed 1 night in Aug 2019

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Idéalement situé en plein centre-ville devant le musée Guggenheim, cette auberge de jeunesse a les qualités et défauts d'une auberge de jeunesse en dortoir mixte... Quand le geek insomniaque tapote sur son clavier toute la nuit sans se rendre compte qu'il empêche les autres de dormir... Insonorisation pas terrible (proche d'un axe principal). Prévoir un cadenas pour les casiers : il n'y en a pas en location avec caution comme dans d'autres auberges. Et il n'y avait plus à la vente. On oublie le petit déjeuner compris dans le prix : rien n'est anticipé, la cafetière pas en marche et la cuisine plongée dans l'obscurité sont décourageants. Tant mieux, il y a meilleur alentours !
Stayed 1 night in Aug 2019

8/10 Good

Carmen, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable . Lo recomiendo. Muy buena ubicación
Stayed 4 nights in Oct 2018

2/10 Terrible

Cande

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible. 21 camas en una habitación. Baños sucios. Camas con pelos, no hay ventilación. Pague dos noches y la segunda me fui. No lo recomiendo para nada
Stayed 2 nights in May 2018

8/10 Good

Ji Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
위치는 좋지만 다인실이 불편한경우 생각해보세요
구겐하임 미술관을 보러 빌바오에 들어갔습니다. 위치는 미술관 바로 앞에있어 굉장히 좋았고 단점은 조금 추웠습니다.이불이너무 얇고 배게도 하나를 못받았습니다
Stayed 2 nights in May 2018

8/10 Good

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 8 nights in Feb 2018

4/10 Poor

-, BCN

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location!
Great location across the street from the Guggeinheim Museum. Nice staff and very helpful. However, the room was not clean when we got there. One of the beds had blood on the sheets which was very unpleasant.

6/10 Okay

Franco, G

Liked: Cleanliness, staff & service
Excelente vista
A la cocina le falta hornalla y lockers mas grandes. La dicha es excelente, la cama comoda y la ubicacion inmejorable

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affreux hostel
Trop de monde dans la même chambre ( 21) Malpropre à cause des clients. Malodorant car trop de monde dans la chambre. Trop petite cuisine pour la quantité de monde. Déjeuner buffet...Que du pain , confiture, cafe Loin de la gare routiere

6/10 Okay

Greet, Antwerpen

Vlak bij het Gugenheim museum
Leuke hostel vlakbij het Gugenheim museum. Minpuntje: ontzettend warm op de kamers 's nachts.

6/10 Okay

Ines

Liked: Cleanliness, property conditions & facilities
für die Durchreise zu empfehlen
Ich war nur eine Nacht in dem Hostel und dafür hat es auf jeden Fall ausgereicht. Das Frühstück war nicht berauschend, hab ich aber in anderen Hostels in Nordspanien auch nie anders erlebt. Die Zimmer waren ok, nichts Besonderes. Die sanitären Einrichtungen waren sauber.

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beror på vad du önskar och kan tänka dig
För mkt folk och jobbgt med ljud in och ut folk och dem sov långe. Rörigt! Inte alls ro och för mkt folk men läget är grymt

2/10 Terrible

Åge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Rodrigo, Oxford, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Hostal con excelente ubicación.
Hostal muy bien ubicado, frente al Guggenheim, a 15 minutos caminando del Casco Viejo y de la estación de caminones. El personal del hostal fue agradable, con excepción de la recepcionista en el turno de los domingos, quien no me permitió guardar mi equipaje en el cuarto de equipaje después de hacer el checkout, a pesar de que sus compañeros me indicaron un día antes que sí sería posible hacerlo. Los baños y las habitaciones podrían estar en mucho mejor estado.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hyvä perushostelli, erinomainen sijainti hintaan nähden! Siisti ja mukava. Hieman nuhjuinen, mutta muuten passeli reppureissaajalle.

8/10 Good

Eder Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy tranquilo para estar descansando

2/10 Terrible

Gaby, Madrid

Disliked: Staff & service, property conditions & facilities, room comfort
Pesimo.
Solo es recomendable por su ubicacion. No hay recepcion luego de las 8 pm, una amiga y yo salimos y al llegar debiamos colocar un xodigo de acceso que NUNCA nos dieron ni se nos informo! Tuvimos que timbrar hasta que una amable cliente nos abrio. Asi como entramos nosotros puede entrar cualquiera de la calle! Es deber de ellos darnos nuestros codigos!!! El desayuno no sirve! Te cobran 2 euros adicionales si deseas una toalla o sabana! Las habitaciones estan separadas por un muro que no llegaba al techo, por lo tanto si en tu habitacion todo esta apagado y en la otra la luz encendida..jamas dormiras! Literas triples, es decir aunque una persona trate de no despertarte lo hara es porque es super incomodo subirse! Si bien su ubicacion es absolutamente fantastica prefiero pagar lo mismo en uno un poco mas distante pero que ofrezca algo mejor porque si vamos a un hostal es a descansar, lo esencial de Bilbao se conoce caminando y estan cerca entre si! El diseño es muy agradable a la vista..la habitacion de 15 camas tiene un pequeño salon con varios enchufes (eso es algo) y los candados para los lockers cuestan 2 euros...haganme caso solo apto para mochileros acostumbrados a cosas iguales o peores!

4/10 Poor

EUN YOUNG, 서울

Disliked: Cleanliness, room comfort
딱 하루정도 참을 수 있는 곳
구겐하임 박물관이 보이는 강건너 호스텔로 위치는 나쁘지 않았다. 하지만 두 개의 방이 막만 쳐져 있는 형태라 아늑하지는 않았다. 얇은 시트 이외의 두꺼운 이불이 가격에 포함이 되지 않은 점이 아쉬웠고 전체적인 객실 정리상태 및 화장실 청결 상태도 다녀본 중 최악이었다. 가격이 싸서 그런가 보다 하지만 차라리 관리를 좀 하고 가격을 조금 더 받는 것도 괜찮을 듯. 딱 하루만 그 이상은 아니다.

8/10 Good

Marina, Pamplona

Liked: Cleanliness, room comfort
Bien situado y tranquilo.
Está muy bien situado, se ve el Guggenhein desde el salón! Es pequeño por lo que es muy tranquilo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
excelente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
ガラス張りのホステル
夜20時以降はスタッフがいません。フロントに名前と説明の書いてある紙があるだけ。電気もセンサー式でシャワー中に消えたりします。コンセントも足りない。バスターミナルからは徒歩30分くらい。まあ普通のユースホステルです。

6/10 Okay

Verified traveller

グッゲンハイム美術館目の前
グッゲンハイム美術館は目の前ですが、駅からですと橋を渡らないといけないため、グッゲンハイム美術館にあまり興味の無い方には少し観光に不便かもしれません。ベット近くにコンセントが無いため、夜に充電出来ませんでした。

6/10 Okay

Sonja

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

JAE CHEUL, Korea

Liked: Staff & service, room comfort
descent
Descent