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Reviews of Courtyard by Marriott Bilaspur

4.5 out of 5
Courtyard by Marriott Bilaspur
Citymall 36, Mangla Chowk, Bilaspur, Chhattisgarh

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Dr. Omprakash

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Harshit

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Harshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

RAJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brijesh is great staff so professional, But my room is in very corner
Stayed 1 night in Jun 2022

4/10 Poor

Swapnila

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
COVID guidelines were not being followed. No santisation of luggage on entry points. Few of staff member and guest were freely roaming without maska. No intervention of management on the complaince of COVID guidelines
Stayed 3 nights in Apr 2021
Response from Team Courtyard by Marriott on 13 Apr 2021
Dear Guest, Namaste! Thank you for sharing your feedback. We value your feedback and the same has been shared with the entire team. Regards, Team Courtyard by Marriott Bilaspur

10/10 Excellent

Arupendu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Apratim Gole on 6 Apr 2021
Dear Sir, Namaste! Thank you for sharing your feedback with us. We are delighted to know that we were able to meet your expectations. We look forward to welcoming soon! Regards, Team Courtyard by Marriott Bilaspur

10/10 Excellent

sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Raj Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Team Courtyard by Marriott Bilaspur on 29 Oct 2020
Dear Guest, Namaste! Thank You for sharing your feedback with us. We are delighted to know that our hospitality and services were up to your expectations. Your feedback is important to us and has been shared with the entire team. We look forward to welcoming you soon! Best Regards, Team Courtyard by Marriott, Bilaspur

10/10 Excellent

TANZEEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean hotel
Stayed 2 nights in Mar 2020

10/10 Excellent

TANZEEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very clean & we’ll appointed room .
Stayed 1 night in Mar 2020

8/10 Good

NILOY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The behavior of the staff was excellent. Always talks and serves in smile face.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice business class hotel, I totally enjoyed my stay. Good food, prompt service and kid friendly staff made it very comfortable.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy at your place.thanks.very ggod service.again going to visit
Stayed 2 nights in May 2019
Response from Team Courtyard by Marriott Bilaspur on 20 May 2019
Dear Guest, Thank you for taking out time and effort to write a review. It was our sheer pleasure to host you. Such uplifting note motivates our team to deliver the best of Marriott standard service. We hope to serve you soon in near future. Regards, Team Courtyard by Marriott Bilaspur

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Spacious rooms. 5 star level service. Extremely helpful staff.
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Partha, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat & clean hotel, one word excellent. Hotel breakfast very good. Staffs are very nice. We enjoyed our staying there.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never felt away from home. All staff particularly dining and service provider were par excellence. Ladies were very hospitable and well mannered. Overall a great trip.
Stayed 3 nights in Oct 2018

10/10 Excellent

KKT, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, helpful staff, great food !
Easy, smooth check in. Reception staff very helpful-eager to accomodate requests about room choice. Food choice in the restaurant for breakfast and dinner easily one of the best. Good room service. Room cleaning staff could be better, need a bit more training . Having no licence for serving alcohol could put a dampener on the spirit for some !
Stayed 2 nights in Nov 2017
Response from Courtyard by Marriott Bilapsur on 4 Dec 2017
Dear Guest, Greetings from Courtyard by Marriott, Bilaspur! We're glad you enjoyed your stay with us and are happy with our services and team! Our team has been relayed your compliments and are thrilled to have served you well! Your kind words regarding the food and service have been conveyed to the team to great appreciation. We have noted your points of concern and will continue working to better our services. We hope to have you back soon! Warm Regards, Team Courtyard by Marriott Bilaspur

10/10 Excellent

Prasanta, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Bilaspur. Value for money. Centrally located. My clients were satisfied very much for the stay.
Stayed 2 nights in Oct 2017
Response from Marketing Communications Associate on 13 Nov 2017
Dear Guest, Greetings from Courtyard by Marriott, Bilaspur! It is of great pride for us to know that we were able to satisfy you and leave your clients happy and satiated with our services and amenities. Your compliments have been conveyed to our team who greatly appreciate the acknowledgement. We hope to have you back soon, Best Regards, Team Courtyard by Marriott, Bilaspur

10/10 Excellent

Jessica, Newport News, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff is the BEST!
Hotel staff, particularly Anand (our driver), Kartik & Pravish went above and beyond to help us in every way possible during our stay. We were completing an international adoption & many times required translation, photo copying, recommendations, phone calls, etc. Each staff member always helped us readily & cheerfully.
Stayed 7 nights in Aug 2017
Response from Courtyard by Marriott Raipur on 27 Sept 2017
Dear Guest, Greetings from Courtyard by Marriott, Raipur! Thank you so much for sharing your experience with us and we're glad to have lived up to your expectations and to have played even such a small helpful role during such an important event for your family! Your compliments to Anand, Kartik & Pravish have been conveyed, along with the rest of our team who are elated to have served you well. Your kind words act as motivation for us to work harder and aim to reach the pinnacle of the hospitality experience we can! We hope to see you back soon! Warm Regards, Team Courtyard by Marriott, Raipur

8/10 Good

Abhijit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilaspur Marriot review
Comfortable Great value for money

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor de Bilaspur, una piscina muy util y también el gimnasio
Stayed 3 nights in Mar 2019
Response from Team Courtyard by Marriott Bilaspur on 15 May 2019
Dear Guest Thank you for taking out time and effort to write a review. It was our sheer pleasure to host you. Such uplifting note motivates our team to deliver the best of Marriott standard service. We hope to serve you soon in near future. Regards, Team Courtyard by Marriott Bilaspur