Search Hotels Near Big Tree Trail, San Juan

"My husband and I just returned from a stay for 4 days at this resort for his birthday. We travel quite often, but it was our first time in Puerto Rico. Overall, the resort was great! Food was amazing! Staff was helpful and friendly! There were a couple of issues, but they were quickly rectified! The hold that was to be placed on my credit card at check in didn't register (due to a glitch in their system is what we were told), so I had to return to the front desk 3 times and swiped it each time - subsequently placing the $610 hold three times. However, as soon as i brought it to their attention, they assured me that it would be fixed ASAP - and it was. The other thing was at check out, there was a $94 charge that was charged to our room account at one of the restaurants that we never went to. But, again, as soon as we brought it to the front desk's attention, they immediately reversed the charge. The last issue was that the telephone in our room wasn't working so we had to keep going to the front desk. We were told that engineering would come to fix it, but no one ever did. It was okay though, because the facilities are so beautiful that we didn't mind the walk. Also, be ready to be awakened by the music that is blasted outside beginning at 8 am. While the morning music was pretty zen, it was kind of difficult to go back to sleep bc it was so loud. We plan on returning next year w our children once all of the renovations are complete. Hopefully the casino will be open by then."

"Loved the lounge chairs in the pool"

"This is a very clean beauty place to stay. Gated entrance minutes away from everything yet in a quiet place."

"Excellently located to beaches and activities! Very clean and great service! Casino on the property!!"

"STAY HERE!!! You won’t regret it. We only stayed one night and wish we had done more. 2 nights minimum! Wish I had gotten a massage too. The property owner was so kind :) "

"This property was a dream! The room is so cute and the views were breathtaking. The owner was very friendly. I recommend this to anyone looking for a relaxing stay with amazing scenery. The massage on site was also phenomenal with Noemi. We also did the rainforest tour with Edgar which was also amazing "

"This place was just amazing. From being right infront of the beach to the amazing food near by. The people jn the neighborhood are just friendly and kind. We are already coming back! Thank you Selva Boutique Hotel for a wonderful experience!"

"Rubin and Jessica were great hosts and the breakfast was delicious! The views of the surrounding mountains were incredible! It was a very unique property but a great place to stay for a couple of nights if you love the outdoors! "

"Read the information, and it’s just as advertised. We had great talks with the host and various guests, kitchen has every possible appliance, fans were nice! Built-in petting zoo :)"