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"Did not use it"

"Staff super helpful. Hotel was nice, no fuss, nothing went wrong and well positioned. Better than Hotel Grand Chancellor and good value. "

"Great location but that’s where it ended. 3 night stay asked for room clean and was told I had to be there 4 days for that. One lift dead and others slow and came up with faulty message on screen often. Water pressure was drip feed level. "

"Accommodation unit was overpriced being very basic with no charm or character. "

"The view from the room was fabulous. The location is very convenient. Only stayed for one night on the way back home. Will definitely stay here if we visit again."

"Outstanding property and environment, but unfortunately understaffed with poor communication. Could have been the best stay of our trip but spoiled by amazing lack of information. It felt like a cynical exercise in capitalism. "

"The shower is 3ft away from facet handle, shampoo and soap. You have to walk back and forth to adjust water temperature and get soap during shower. If you want to use bath tub, you need to bring your own shampoo and soap. The front desk staff is always busy and some of them are not knowledgeable about the hotel itself. "

"Clean rooms great staff "

"A beautiful place to stay. Every modern conveniences but with old world charm. Lovely breakfast "