Search Family-Friendly Hotels in Big Rapids

"The breakfast was good. The first room we checked out had a broken bathroom mirror and the king bed was very soft and lumpy. The second room we ended up staying in ended up having bedbugs."

"Great location and friendly staff."

"Clean property good breakfast"

"A must stay!!! Such a nice cabin and get away in the woods, Highly recommend, we will definitely be back!"

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "