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"Easy check in, clean room and great service "

"Good service, fair pricing and convenient to the village"

"Warm welcome and excellent customer service. Room was exactly how it was described on the website. Perfect for a weekend get away to Bear Mountain."

"This was my first time at a hotel in Big Bear, and I can’t wait to go again. There was an arcade for the kids, a bar for adults and walking distance to the Village. "

"This place was awesome! Chris was at the front desk when we arrived and he couldn’t have been nicer! The room we had with 2 queen bunk beds and a couch had lots of bed space for a big family and even tvs on the wall of the two bottom bunks. We really enjoyed the lobby with its couches and games and a huge fireplace with a fire going 24 hours. The indoor pool and spa were awesome tool especially considering we were there in the middle of a snowstorm week that dumped tons of snow. Dog and cat friendly and super conveniently located by town and the bowl alley just across the street. Great stay, would definitely book again!"

"The lake view from our room, staff courteous, staff clearing paths of snow regularly, the kitchen to prepare healthy homemade meals, fun family activities in the game room."

"Melody at the front desk was amazing! It was snowy and she helped us above and beyond. The view was also amazing as well! One of the best spots in big bear! "

"Clean, warm, and beautiful space with everything you need. "

"Great experience. Beds could have been a little more comfortable but still good overall"