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"Reception Staff were good. Appreciate Hemant & Sunil. Bad housekeeping, dirty toilets, lack of basics like soap, floor mats, fresh towels nit provided. Kettle doesn't work, coffee, milk powder not refilled. AC and duct not functioning well, no cooling, smoke smell in the room, suffocating. Wrong / double billing for laundry. Bad laundry service. Clothes weren't cleaned well and ironed. In total a bad experience."

"A great stay, staff was very supportive and courteous, Rooms were nice and spacious."

"Absolutely 5 star. I loved everything about this hotel "

"All good"

"Truly Nawabi service"

"Comfortable stay. Good location with good amenities. Most of the staff are friendly and very helpful. They seem well trained to. "

"Excellent staff - breakfast buffet was outstanding."

"Property is very nice and clean. Staff is very good"

"The positive experience began right from arrival with an exceptionally smooth and welcoming check-in process. The front desk staff were efficient, courteous, and made the arrival feel effortless. This great first impression set the tone for the entire stay and demonstrated the hotel’s commitment to guest satisfaction from the very beginning. Despite the aged infrastructure, I would highly recommend Hyatt Place Banjara Hills to anyone visiting Hyderabad. The exceptional customer service, led by dedicated staff members like Vinod, creates an atmosphere of genuine hospitality that makes guests feel valued and appreciated. Sometimes, it’s the human touch that transforms a simple stay into a memorable experience"