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Reviews of Hôtel La Prison

3 out of 5
Hôtel La Prison
Place des Albigeois, Béziers

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 1 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great views. Friendly, helpful staff. Get reservations for their restaurants, as they get busy.
Stayed 1 night in May 2024
Response from Lucille, équipe de l'Hôtel La Prison on 15 May 2024
Thank you for choosing Hôtel La Prison in Béziers for your stay Brian. We are delighted that you enjoyed our establishment as well as our restaurant. Your satisfaction is our priority, and we are grateful for your positive feedback. We look forward to welcoming you back soon for an equally enjoyable experience.

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very chic and stylish. It's central location is excellent, with the cathedral, shops and restaurants all in easy walking distance. Our group stayed in the basic twin bedrooms which whilst small, were very comfortable, clean, with fabulous views across the countryside. The lack of any tea or coffee making facilities in the room is an issue. The hotel staff, particularly the reception staff were incredibly welcoming and helpful, sorting out dinner reservations for the three evenings of our stay. However, the hotel only notified us a couple of days before our arrival that it was necessary to book a table in the hotel restaurant at least two weeks in advance for evening meals. Also, that the restaurant would be closed for two of the three evenings of our stay, hence us having to eat out every evening. On arrival we were then informed that the bar would also be closed for three evenings. As there were no tea or coffee making facilities in any of the bedrooms, it was not possible to get any drinks in the hotel when we returned each day from sightseeing around the area. I would recommend this hotel and would return but maybe avoid Sundays and Mondays when the restaurant and bar are closed particularly as many of the nearby shops and restaurants in Bezier also closed on those days
Stayed 3 nights in May 2024
Response from Lucille, équipe de l'Hôtel La Prison on 9 May 2024
We would like to express our sincere gratitude for sharing your experience with us. Your feedback is extremely valuable to us as it helps us to constantly improve our service and offer an even better experience to our guests.We are delighted that you enjoyed the elegance of our hotel and its central location. We are honoured that you found our rooms comfortable and clean.Your appreciation of our reception staff is deeply appreciated. We are delighted that they were able to meet your needs with such professionalism and courtesy.We understand your dismay at the lack of tea and coffee making facilities in the room and the problems with our restaurant and bar. We apologise for these inconveniences and thank you sincerely for sharing your concerns with us.For your next stay, we invite you to visit reception where you will find a selection of soft drinks, beer, wine and champagne for guests, as well as coffee and tea. We hope to meet your expectations and make your stay as comfortable as possible.We sincerely hope to have the opportunity to welcome you back to our establishment and to offer you a memorable experience, free of any inconvenience.Thank you once again for your trust and your valuable contribution to our continuous improvement.Yours faithfully

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique experience, it was just awesome!!!
Stayed 1 night in Apr 2024
Response from Lucille, équipe de l'Hôtel La Prison on 11 Apr 2024
Thank yo so much Diane for your amazing feedback ! Hope to see you soon.

10/10 Excellent

Francois

Amazing, from check in to check out, friendly knowledgeable staff, great breakfast, comfortable bed and sheets, beautiful hotel full of art and history, great design, I cannot wait to come back.
Stayed 3 nights in Apr 2024
Response from Lucille, équipe de l'Hôtel La Prison on 11 Apr 2024
Thank you so much for your incredible feedback! We're thrilled to hear that you had such a fantastic experience from start to finish. We take pride in our hotel's unique blend of art and history, and we're delighted that you found our design appealing. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

N Nadine, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lucille, équipe de l'Hôtel La Prison on 5 Apr 2024
Thank you Nadine for your note ! We hope to see you soon.

10/10 Excellent

Allistaire

Stayed 2 nights in Feb 2024
Response from Lucille, équipe de l'Hôtel La Prison on 16 Feb 2024
Un grand merci pour votre retour ! A très bientôt à l'Hôtel La Prison.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, fab location
Quirky, fresh, modern, cool hotel. Amazing location & view. Very good breakfast. Would highly recommend.
Stayed 3 nights in Oct 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
We're thrilled to hear you loved the hotel. Our amazing location and view add to the experience, and we're delighted you enjoyed the very good breakfast. Your high recommendation means a lot to us!

10/10 Excellent

John, WALTHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly a great "experience"! So fascinating to see the prison from the inside with all of the historic preservation blended with comfort and style. I would definitely recommend staying here, and would think about returning!
Stayed 1 night in Oct 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Your description warms our hearts John! It's always fascinating for us to offer guests the unique experience of staying in a prison-turned-comfortable haven. We'd be thrilled to have you return for another chapter of your stay, and your recommendation is like music to our ears!

10/10 Excellent

gregory

Unique experience
Stayed 1 night in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
We appreciate your feedback Gregory, and we're delighted to hear that you enjoyed your stay at our location.

8/10 Good

Karen

Quirky Fabulous position
Stayed 1 night in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Thank you for taking the time to leave us a comment! We are delighted that you enjoyed the charm of Hôtel La Prison. We are always on the lookout for ways to improve.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Thank you for your positive review! See you soon!

10/10 Excellent

Dee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AmaIng stay. Special thanks to the wonderful girl on reception who was super helpful with helping us plan a day at the beach. Wish I took her name! Exceptional service.
Stayed 2 nights in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Delighted by your great stay and the exceptional service from our receptionist. While you might not remember her name, please know that we'll pass on your compliments to the entire team. Can't wait to welcome you back!

10/10 Excellent

stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Beautiful hotel in the most amazing location
Stayed 2 nights in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Your comments are greatly appreciated. We are delighted to hear that you liked our Hôtel La Prison. We hope to see you soon!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay. Not that much room in the bedroom - but it did use to be a prison cell, so no surprise! En-suite bathroom was good. Great location and good restaurant. Bar staff could be a bit friendlier, but reception and everyone else was great.
Stayed 1 night in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Thank you very much for your positive feedback about our unique place to stay. We are delighted that you appreciated the authenticity of Hôtel La Prison. Your comments about the bar staff will be taken into consideration to improve our service. We look forward to welcoming you back soon to offer you an even more memorable experience.

10/10 Excellent

Huw

Stayed 2 nights in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
We'd like to thank you for your positive feedback and look forward to seeing you again soon!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Thank you for taking the time to leave us a review. We are delighted that you enjoyed your stay.

10/10 Excellent

Mandy

Stayed 3 nights in Sep 2023
Response from LT on 22 Jan 2024
Thank you for your feedback ! See you soon !

10/10 Excellent

naor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip with comfortable room.
Stayed 1 night in Aug 2023

2/10 Terrible

Melenie

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best prison I’ve ever stayed in
Lovely different hotel. Deliberately chosen because it was a former prison. Directions/road signs hit a miss, but sat nav got us there via very narrow streets. There’s some hotel parking, but also other local secure car parks at realistic prices. The town is full of bars and restaurants. Is worth taking the little train out to the locks of the camel de midi, but it’s also only a half walk. Only downside of the hotel is that the rooms don’t have air conditioning.
Stayed 2 nights in Aug 2023
Response from Samantha on 29 Aug 2023
Thank you for your kind review dear Ronan.We look forward welcoming you soon again.Kind regards,

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Place
Stayed 1 night in Aug 2023
Response from Lucille on 22 Jan 2024
Thank you so much for your feedback Albert. Hope to see you another time around.

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel! Loved it! Walking distance to shops , restaurants, sights . Great view .
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique! THE place to stay in Béziers.
Wow! What an amazing place to stay! The prison is in an incredible location in the heart of old Béziers and with stunning views over the river and countryside. It has been beautifully restored to a high standard, with original features and modern artistic touches. We loved the concept of being able to sleep in a cell, whilst having features of a boutique hotel like swimming pool and gourmet breakfast. Simon Calder (famous British travel journalist) was staying there the same night as us, so it must be trending! Spend at least one night there while prices are still low and before it gets too well known!
Stayed 1 night in Jul 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are full of character and decorated to a very good standard. Not all rooms have a view, but the proximity to the Cathedral and walking distance to the old town and restaurants makes up for it.
Response from TH on 3 Jul 2023
Dear Ashley,I would like to thank you for your lovely comment and the team and I are so happy that you enjoyed your stay at Hotel La Prison ! Taking the time to share your experience is priceless for us to improve as well as to feel grateful that our efforts are seen. Our goal is to genuinely create your home away from home, where you may find a quality service but above all a friendly and sincere atmosphere, not often felt in too standardized hotels. Today’s team are working hard to strengthen and develop a unique guests experience based on respect, friendliness and attention to details. We would be delighted to welcome you again at any time!You are our best ambassadors and we hope that we will be able to count on you in the next coming years.Yours sincerely, Management

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel à l’écoute, décoration et mise en valeur du bâtiment !
Stayed 1 night in May 2024
Response from Lucille, équipe de l'Hôtel La Prison on 6 May 2024
Un grand merci pour votre retour David. Vos commentaires sont une grande récompense et nous sommes ravis que nos équipes et notre établissement aient été à la hauteur de vos attentes.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Ein super tolles und spannendes Hotel in einem sehr schönen Ort. Es hat sich gelohnt
Stayed 1 night in Feb 2024
Response from Lucille, équipe de l'Hôtel La Prison on 2 Mar 2024
Un grand merci Martin pour votre super commentaire. N'hésitez pas à revenir pour de nouvelles expériences si unique !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top, je recommande
Stayed 1 night in Jan 2024
Response from Lucille, équipe de l'Hôtel La Prison on 1 Feb 2024
Un immense merci pour votre commentaire ! Nous sommes ravis que votre séjour ait été une réussite et flatté par la recommandation. A très bientôt !

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lucille on 22 Jan 2024
Merci d'avoir pris le temps de nous laisser une note Thomas. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et nous restons à votre écoute pour toutes suggestions qui pourrait nous aider à nous améliorer!

10/10 Excellent

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Originalité absolue
Une cellule (ou plutot deux) transformée(s) en hôtel accolé à la cathédrale de Béziers. Une originalité et un charme fou, superbement insonorisé, bien chauffé, salle d'eau agréable. Pas de "nuissance télévisuelle". Déco originale. Une expérience à ne surtout pas rater (seule "difficulté, le stationnement... parking des Halles le plus proche)
Stayed 2 nights in Jan 2024
Response from Lucille, équipe de l'Hôtel La Prison on 20 Jan 2024
Un grand merci Hervé pour votre super retour ! Nous sommes ravis que vous ayez à ce point apprécié notre établissement et son ambiance. Nous serions ravis de vos accueillir à nouveau pour un autre séjour tout aussi magique !

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the experience of sleeping in a cell
Stayed 1 night in Jan 2024
Response from Lucille on 22 Jan 2024
Really glad that you enjoyed this unique adventure Louis! See you another time for another memorable experience.

10/10 Excellent

Emmanuel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable lieu chargé d'histoire. Personnel avenant.
Stayed 1 night in Jan 2024
Response from Lucille, équipe de l'Hôtel La Prison on 16 Jan 2024
Merci Emmanuel pour votre super avis positif ! Nous sommes ravis que notre établissement et son atmosphère si unique vous ait plu. Au plaisir de vous recevoir pour un séjour tout aussi formidable.

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original
Stayed 1 night in Dec 2023
Response from Lucille, équipe de l'Hôtel La Prison on 8 Jan 2024
Cher Francis, nous vous remercions chaleureusement pour votre retour ! Nous sommes ravis que vous ayez passé un bon séjour et restons à l'écoute pour toutes suggestions afin que votre séjour soit encore mieux la prochaine fois ! A bientôt !

10/10 Excellent

Christine

Stayed 1 night in Nov 2023
Response from Lucille, équipe de l'Hôtel La Prison on 14 Dec 2023
Nous vous remercions pour votre retour positif. Nous sommes ravis que votre séjour ait été une réussite, à bientôt !

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Lucille, équipe de l'Hôtel La Prison on 14 Dec 2023
Merci pour votre fabuleux retour Jerome. Toute l'équipe de l’Hôtel La Prison est ravie que vous ayez passé un agréable séjour parmi nous !

8/10 Good

Gaelle

Stayed 1 night in Nov 2023
Response from Lucille, équipe de l'Hôtel La Prison on 14 Dec 2023
Merci pour votre note Gaelle, nous restons à l'écoute pour toute suggestion qui servirai à améliorer votre expérience.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à reprocher
Tout parfait Continuez
Stayed 1 night in Nov 2023
Response from Lucille, équipe de l'Hôtel La Prison on 14 Dec 2023
Un grand merci pour votre commentaire Robert ! Au plaisir de vous revoir à l'Hôtel La Prison !

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lieu atypique charmant
Je m'y suis arrêté pour un trajet pro. Le lieu est vraiment atypique et très bien rénové. Les chambres sont sommaires mais décorées avec gout tout en respectant le lieu originel. Le petit déjeuner est parfait et la vue est incroyable.
Stayed 1 night in Nov 2023
Response from Lucille, équipe de l'Hôtel La Prison on 14 Dec 2023
Merci pour votre fabuleux retour Fabien ! Toute l'équipe de l’Hôtel La Prison est ravie que vous ayez passé un agréable séjour parmi nous et que le lieu ait su vous séduire. Nous sommes ouverts à recevoir tout commentaire qui pourrait nous aider à mieux répondre à vos besoins.

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escale pour une nuit et résultat génial dans un établissement dont le concept est top et la propreté exceptionnelle
Stayed 1 night in Oct 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Merci énormément pour votre retour Jean-Michel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et notre esprit ! Au plaisir de vous recevoir à nouveau pour un plus long séjour.

10/10 Excellent

Levi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel especial y espectacular.
Mucho mejor de lo esperado. Sitio inigualable de lo mejor que encuentro. Es una prisión antigua totalmente reformada pero con mucho cariño. Espectacular.
Stayed 1 night in Oct 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
We're thrilled to hear that your experience exceeded your expectations! Our transformation of the old prison with love and care has clearly left a lasting impression. Thank you for sharing your enthusiasm with us!

10/10 Excellent

Jg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
We appreciate your positive feedback. Until next time!

10/10 Excellent

Jg

Stayed 1 night in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Thank you for your positive feedback. We're delighted that your stay was a success. See you soon!

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service
Receptionen vidarebefordrade effektivt vår önskemål om en tidigare frukost, före 7.30. Det är tyvärr inte alltid sådant fungerar men här fungerade det och vi fick en bra frukost. All heder till receptionen.
Stayed 1 night in Sep 2023
Response from Lucille, équipe de L'Hôtel La Prison on 4 Nov 2023
Thank you for your kind comment. We look forward to welcoming you back to Hôtel La Prison!

8/10 Good

Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un forçat du travail… dormir en prison :-)
Suite à un portage télé je voulais tenter l’expérience la Prison… A faire !
Stayed 1 night in Sep 2023
Response from Lucille, équipe de l'Hôtel La Prison on 4 Nov 2023
Nous sommes ravis de savoir que vous avez passé un séjour agréable, et nous sommes prêts à écouter tout retour qui pourrait nous aider à répondre à vos attentes !

8/10 Good

Robin

Liked: Staff & service, room comfort
A few tweaks needed in an otherwise stunning hotel
The concept of Le Prison is carried through the hotel. Unfortunately the walls of the rooms are rough plaster that comes off on clothing, bedding, anything that touches it. Not a good look, or a good feel. The pool was narrow but lovely, but also there was a slippery algeacovered platform at one end that caused me to slip into the pool instead of sitting down on the platform. Dangerous.
Stayed 2 nights in Aug 2023

10/10 Excellent

SAMAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay in this Hotel. The only improvements we would suggest: - a second van for the extra (3rd) bed in the side room - bathroom and toilet be separated by glass wall
Stayed 1 night in Jul 2023
Response from Lucille on 22 Jan 2024
Thank you for your feedback Paul. We are delighted that you enjoyed your stay with us. We take note on your suggestion and hope to see you soon for an even better stay !

2/10 Terrible

Gaelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
à l'aide ,il fait trop chaud,n'y allez pas en été
tres belle hotel , mais je vous le déconseille fortement en été ou au primtemps , les chambres n'ont pas de climatisation (3 chambre climatiser sur toutes les chambre de l'hotel), on vous fourni un ventillateur tres bruillants et si vous ouvrer les fenetres vous ne dormirez pas à cause du bruit , j'ai passé deux jours et je n'ai pas dorms du tous (pour information j'habite a cote de marseille , je suis donc habitue à la chaleur) , c'etait vraiment orrible pour le resto c'est pareil , fermée le lundi soir et le mardi soir (dommage lorsqu'on est une femme et que lo'n choisi un hotel avec retaurent pour justment ne pas sortir le soir)
Stayed 2 nights in Jul 2023

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus qu'un hotel, une experience.
Sincerement un des meilleurs rapports qualite/prix que nous ayons pu trouver dans l'hotellerie. La restructuration architecturale de cette ancienne prison en hotel est exceptionnellement reussie. Un jusye equilibre entre minimalisme, respect du lieu, modernite et confort. Une vue de dingue. Seul bemol.....le super ventilo placé dans chaque chambre ne remplace pas la clim....malgré les murs epais, les prisonniers devaient avoir chaud et nous aussi (mais il faisait 38 degres a l'exterieur) Sinon, parfait !
Stayed 1 night in Jul 2023