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"Spa is beautiful and rooms are lovely. Staff are fantastic right from check in, to the chef at Charlie's on the terrace, to the lady who receives everyone for breakfast - so friendly and extremely helpful. "

"The service and the facilities of the room are outstanding comfortable bed. The breakfast was amazing freshly cooked by heather who also takes your order. Good choice of cereal, fresh fruit yoghurt and toast. Then to follow a full cooked breakfast "

"Very good breakfast superb staff couldn’t do enough for you"

"The staff, very polite and helpful. Serice in the dinning area for breakfast and evening meal excellent. Checking in and out very easy. Overall we had a lovely relaxing few days at the hotel and would recommend to anyone. "

"Great service. Beautiful location."

"Lovely stay staff were all Lovely nice food"

"Nice clean room and bathroom. Great staff. Super location. Very neat place to stay. Very pleased"

"First visit here and very pleasantly surprised. We arrived about 7pm and immediately you could feel it had a very good ambience. It was busy with most people enjoying an eveing meal. Staff were pleasant and helpful. We hadn't booked a table for our evening meal as we weren't sure of our plans when booking the room. However, on arrival staff enquired if we wished to dine and a table was reserved for us at 8pm. The food here very good and generous. I had duck spring rolls which were fab and my husbands chicken supreme was equally great. Looking around I could see diners really enjoying the food. We stayed in the Bamburgh room which was very spacious, comfy bed and a really lovely en suite bathroom which was beautifully done out complete with rain shower. The room and bathroom were nice and warm. Bathroom towels were lovely, soft and scrumptious. The only downside was there was a sofa located at the bottom of the bed which was quite worn and probably should be replaced but other than that the room was lovely and tastefully decorated. As mentioned, very spacious. Breakfast was help yourself to tea, coffee soft drinks, 4 types of cereal, toast (toast it yourself in the toasting machine which was the best I've ever used!) plain yohurt, grapes and melon. Orders were taken for your cooked selection, full english etc. A really lovely place with great food. Will definitely return as a stop off on our journeys to Scotland as its a short drive from the A1."

"Very welcoming and friendly"