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Reviews of Cottonwood Lodge

3.5 out of 5
Cottonwood Lodge
3 William Street, Berridale, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 60 reviews" "
Rating 8 - Good. 23 out of 60 reviews" "
Rating 6 - Okay. 5 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Stayed 5 nights in Jul 2023

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service
Friendly staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Lawson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely couple running the Lodge!
Stayed 19 nights in Jun 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a ski trip. Very friendly and quiet. Will definitely be returning.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lok Raj

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Sam, Chipping Norton

Travelled with partner
Liked: Staff & service
it is not bad for short stay..
Stayed 2 nights in Jun 2023

10/10 Excellent

DEAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient
Stayed 1 night in Jun 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and cosy stop.
A cosy clean overnight returning from the snow. Lodge style bar, lounge, fireplaces. Good continental breakfast included. Friendly hosts and dog Shelley.
Stayed 1 night in Jul 2022

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and friendly service. Rooms warm and simple breakfast available from 6am
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet side of the stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and lodge
Stayed 1 night in Jun 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people. With a simple, but neat and clean offering at a great price.
Stayed 1 night in Aug 2020

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so thoughtful having the heater turned on for our arrival. Quiet and good nights sleep before heading back for a few runs. Thank you
Stayed 1 night in Jun 2020

8/10 Good

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Overall was a good experience. I would return and recommend friends.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money , clean and warm room for a winter stay
Stayed 2 nights in Sep 2019

10/10 Excellent

Evangelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and accommodating Room spacious and comfortable Location is convenient to everything
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is very nice. Old fashioned but very comfortable. Super clean and a lovely set of facilities, lots of large public spaces with fireplaces or for eating, games playing or lounging. A nice find for tired skiers.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright for our needs. Big room and the facilities look alright for the location.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Everything was great, clean, warm, welcoming. A really nice place to stay and will be back.
Stayed 1 night in Jun 2019

8/10 Good

mickey

Liked: Cleanliness, staff & service, room comfort
Ski weekend
The place was better than expected and not far off Jindabyne either. The hosts were friendly and gave good, no nonsense ski advice. Rooms are spacious and contain everything you need, but they are a bit dated and could use refurbishment.
Stayed 1 night in Sep 2018

8/10 Good

Helen

Great stop-over on way to snow.
Considering the price, the motel was exactly what we needed for a few hours sleep on the way to the snow. Fitted our family of 4 well, and much cheaper than Jindabyne. The owners were lovely and very accommodating.
Stayed 1 night in Aug 2018

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Comfy and clean - good breakfast too! :)
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a lodge
Friendly people. Rooms in good condition. The light inside the rooms can be made bright
Stayed 1 night in Sep 2017

10/10 Excellent

Marilie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Thredbo and Perisher
Owners are very nice and friendly. They made you feel af home.
Stayed 1 night in Sep 2017

6/10 Okay

outback, sydney

Disliked: Staff & service
Basic as they come
room windoiw broken asn wouldn't close properly. room was very small. In need of bring up to date.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lodge, good common areas, nice owners
We stayed in a room for four with two bunk beds. Very small room but there was a large dining room, a large games room and a large bar area with fireplace. Two big-screen TVs in the common area. The owners were very friendly and helpful.
Stayed 2 nights in Aug 2017

6/10 Okay

family

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room far to small for 4 people, tv useless and poorĺy positioned
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Did the job
There for l'etape. Needed a bed and room for the bike. Got it with a friendly helpful caretaker. Plenty of food for the continental breakfast. Great at 3am. Very quiet area so could have slept for ages except needed to get up.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only had 1 quick night but host was fantastic -breakfast was provided and help yourself which was great as I left at 5am

8/10 Good

Isidro

Liked: Cleanliness, staff & service, room comfort
Stayed only one night. It was comfortable and quiet. Will definitely stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, no complaints
This was the most affordable stay we could find when booking last minute and we were pleasantly surprised when arriving at the hotel. It has a very warm, friendly, communal atmosphere as we arrived to see people sitting at the bar together and a nice fire in the living room. Staff were very friendly and there was no trouble with our room or any of the facilities. The standard of the hotel and the price make it worth the extra 15 minute drive to the ski fields.

10/10 Excellent

Bran, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, clean and only 40min drive to Skitube
It was nice, clean and only 40min drive to Skitube Parking. Our room was standard queen, it was a bit small but it was well equipped.

10/10 Excellent

pv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. I recommend this to my friends. Very friendly staff

2/10 Terrible

Luke, Sydney

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Issues with Booking
I booked online via Wotif, but entered the incorrect dates for my intended stay. 100% my fault. I immediately contacted the staff at Cottonwood, who said that they could not refund it, but I could re-book it for a different date provided that I e-mailed them to organise it. I sent several follow-up e-mails, to which I did not receive a reply. I rang their office again, but it continued to go to voicemail. I did not end up getting my stay - despite having paid for it. Very disappointing. I've stayed there before, and as such my rating of room cleanliness and comfort is based on that stay. They have significant issues with hot water (as many of the 'affordable' alpine motels do) and the rooms are very small. Overall they are good for skiers on a budget.

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were only there for one night. great location. quiet street. nice rooms.

8/10 Good

Srun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

xuetao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are lovely and very accommodating. We wanted to stay an extra night and they they only charged us a fraction of what we paid for the other nights. The common areas were nice and cosy. We would definitely stay there again!

6/10 Okay

chloe, sydney

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from everything
Berridale was just too far from shops, restaurants and the snows. We spent nearly full tank petrol driving up and down the road.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very bad for the cost of money! Breakfast could have been still better!

10/10 Excellent

Wendy, Boat Harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly people
I liked the way they allow you to eat dinner in the dining room by the fire.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family B&B motel
Large room, well appointed for families, with plenty of cupboard space for ski holidays. Lovely and helpful hosts.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was such a good culture in this hotel.
Great culture great owners. Felt like you were staying at their place yet was so private! Was fantastic will be staying there again.

8/10 Good

Ross, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away weekend from Canberra
I was looking for a nice reasonably inexpensive place away from Canberra for the weekend...and was pleasantly surprised. The bathroom was obviously new and quite spacious. The room itself, while not large was well appointed with heaps of storage including a writing desk and chair. The heating worked well and the bed was very comfortable. (Must remember to turn on the fridge next time...left a freezer brick and salad in fridge and wondered why they weren't cold on leaving!) They have a big lounge room and kitchen area (with a wonderful enclosed fire) and obviously get both family and skiing groups through regularly. The car park was off road conveniently at the back, so easy to get luggage in. I enjoyed a game of pool while there too and there is a swimming pool. All I wanted to do was play guitar and read my Arnie Schwarzenegger bio book for a day and enjoyed doing just that. Nice and quiet area well back from main roads. I'd certainly stay there happily again.

8/10 Good

Uday, Australia - NSW - Sydney

Liked: Cleanliness
Facilities: Basic, Unpretentious; Value: Great deal; Service: Inoffensive, Sufficient; Cleanliness: Pleasant; A Heads up -Berridale is a town where the pizza shop shuts at 8pm on a saturday ! get in quick or go to Jindabyne, 20 mins away for dinner.

8/10 Good

Eric, Australia - NSW - Regional NSW

Liked: Staff & service

10/10 Excellent

Anthony, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Bargain; Service: Courteous; Cleanliness: Pleasant;