Search Casino Hotels in Bernalillo

"Loved the breakfast and fenced in property "

"Older hotel with beautiful lobby, restaurant, and garden. Our room was spacious with a great view, but the look was Spartan, reminding me of a college dorm. It had a mini-frig but no microwave. There was only one working elevator in the 11-story hotel, so we had lots of time to chat with our neighbors as we rode up and down. Really nice staff made up for a lot. "

"First they put us in a room that was dirty went back had to wait 20 minutes to get a new room. The we got a new room remote didn't want to work properly got new one then was told we were making to much noise when my daughter used the computer chair to roll across the room once and we told to keep the noise because people were complaining she only did it once . "

"N/A"

"No"

"All staff was exceptional. kind and courteous. "

"Property is fine but there isn't a benefit that justifies the higher price tag. Albuquerque is not a big town and can easily move from another hotel to the casino/course/event venue almost as fast as it takes you to park and walk back to the hotel. We called to enquire if early check in was an option and they mentioned it wasn't for "our room type". Thankfully the entire wedding party was staying there and we just needed a place to leave our stuff so everyone with a different room type called to ask about early check in and was given the same answer. Clearly just lying to save face, if because of staffing early check in is not a possibility then just say this, honesty is the best policy. Knowing there was a slim chance we called to ask about late check out and we were told they had already reached a limit (unsure what that meant), and the worst part is that house keeping came in 1 hour before check out to ask when we were leaving. Can't have it both ways of not offering any accommodation on the times and expect some FROM us! The 2 bedroom suite was nice and spacious but there isn't really any benefit from the price tag other than the square footage."

"Pool was dirty"

"Purchased through Expedia but an unexplained additional charge was made to my card. They never sent an itemized bill."