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Reviews of Los Lorentes Residences

3 out of 5
Los Lorentes Residences
Murtenstrasse, 147, Bern, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 123 reviews" "
Rating 8 - Good. 32 out of 123 reviews" "
Rating 6 - Okay. 5 out of 123 reviews" "
Rating 4 - Poor. 5 out of 123 reviews" "
Rating 2 - Terrible. 6 out of 123 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was only there for one night but it’s a nice clean spot. The bus station is very close to get to Old Town and other spots.
Stayed 1 night in Feb 2024

10/10 Excellent

Sonia

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Highly recommended comfortable stay in Bern
Los Lorentes is a great place to stay in Bern! It was amazing to have a kitchenette and an ALDI next door. Also the bus stop is very close so even though its not in the centre of town, its very easy to get there by a regular bus. The facilities were all great and staff nice and helpful. Would definitely recommend!
Stayed 3 nights in Jan 2024

8/10 Good

Jason, Tunnel Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very nice. The room was very clean and comfortable. The underground parking was very ckean and spacious. The area around the hotel lacked any appeal at all. Our roo. overloooked a graffiti laden skate park and a highway.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Really good value and great place
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Modern, clean, cozy and welcoming hotel
Managed efficiently by a very lean team with self check-in kiosk, despite that staffs were available when needed. It is more of serviced apartment than hotel, love the mattress, large bathroom and complete kitchenette for light cooking. The only downside is its location being 10 mins bus ride from city center + 5 mins walk from bus stop with lots of luggages, nothing else.
Stayed 2 nights in Dec 2023
Response from Los Lorentes/EZ on 10 Jan 2024
Dear guest, Thanks a lot for your feedback which we took well note. We are very pleased to know you had a good stay at our hotel. Thank you for mentioning that you appreciated our facilities and services, we are very pleased to know it. For any further information, we remain at your disposal. We look forward to see you soon and wish you a great day! Kind regards, Los Lorentes Residences team

10/10 Excellent

Razvan

Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation. Large rooms with good sound insulation. Rooms were cleaned daily. Kitchenette was well equipped. Reception staff were extremely helpful. Although a little bit outside the city, bus 101 is only 2 minutes walk from the accommodation. Bus 101 comes regularly and takes 10 minutes to get to the city. The accommodation emails the Bern Ticket to us 2 days before our arrival date with instructions to activate the tickets. We would stay again.
Stayed 3 nights in Nov 2023
Response from Los Lorentes on 10 Jan 2024
Dear guest, Thanks a lot for your Feedback! We are very pleased to know you had a good stay at our hotel. Thank you for mentioning that you appreciated our facilities and services, we are very pleased to know it. For any further information, we remain at your disposal. We look forward to see you soon and wish you a great day. Kind regards, Los Lorentes Residences team

4/10 Poor

Sharon

Stayed 5 nights in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Really nice clean apartment not far from Bern centre
Stayed 1 night in Oct 2023

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ALAN

Travelled with group
Liked: Cleanliness, property conditions & facilities
A nice property situated out of the centre but on a good bus route to station room was spacious and very clean not a fan of the faceless check in prefer to interact with a human
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was a very pleasant surprise as we had to book last minute. It was very modern with a nice cooking area. I would say the only thing that would have been helpful was to have directions for some of the things that were in the unit. Overall though, very nice and we would recommend to anyone and would stay there again.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean! Liked the kitchen and it has everything you need! Location is far from attractions, but free public transportation makes that less of an issue.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
This is an amazing apartment hotel and Bern is a wonderful city to visit with picturesque views. The apartments are clean and modern and have easy to use washing machines on the lower level. The apartments are located a two minute walk from a bus stop that gets you into the centre of Bern in ten minutes. Due to the Bern ticket, which is activated by the apartment as soon as you arrive, all of your travel - bus and tram - is free for the duration of your visit. One of the best cities I have ever visited and I am planning to go back as soon as I can.
Stayed 3 nights in Oct 2023

8/10 Good

Jayden

Travelled with partner
Was a nice new clean hotel, little bit out of Bern but convenient to have a bus stop and other amenities close.
Stayed 2 nights in Oct 2023

8/10 Good

RICK s

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beds comfortable, shower nice. The skateboard park is literally outside the window and a highway ramp next to it. Not loud per se, just covered in graffiti and unattractive particularly to Americans. Very odd check in on touch screen. It worked, overall satisfied.
Stayed 5 nights in Sep 2023

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice service in reception.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ammar

Stayed 1 night in Sep 2023

8/10 Good

Giridhar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very neat place, very friendly staff. Rooms did not have AC which was not expected but convenient location where there are frequent buses that connect to main city in 10mins.
Stayed 1 night in Aug 2023

8/10 Good

Changhyeok

Liked: Cleanliness
This hotel was some hot. Because air conditioner function was some weak.
Stayed 5 nights in Aug 2023

8/10 Good

Nicky

Liked: Cleanliness, property conditions & facilities
It's a good hotel for the price. It's about 15 minutes away from the train station by bus and the stop is just across the street. The only thing I wish is that the place haas AC (or at least a room fan.for hotter
Stayed 1 night in Aug 2023

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Although not in the center of town, it was very convenient to have the bus stop in front 9d the property. The bus takes you to the train/bus station and center.
Stayed 3 nights in Aug 2023

10/10 Excellent

Manjusha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and new property and very large rooms with daily cleaning schedule. Exceptional experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Very calm and lovable place. Easily approachable. Staff very polite and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Ariane

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Wow. Very clean! Everything perfect!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jessie, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Shun Yu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and clean. There is a smell from the kitchen when we first entered the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Cameron

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
review
5 bus stops away from Bern train station we took 101 bus from outside welle building, there was aldi suisse supermarket near the residence. The kitchen amenities were well equipped and room was big but the balcony was not able to open and go out.
Stayed 3 nights in May 2023

10/10 Excellent

Esteban Gómez

Liked: Cleanliness, property conditions & facilities
Great place to stay in Bern
Stayed 1 night in May 2023

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, room comfort
Everything was perfect. The facility is new and well-organized. And the staff was extremely friendly and helpful.
Stayed 5 nights in Apr 2023

8/10 Good

TLGI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and has all neccessary things. However the location is a bit far the main train station.
Stayed 1 night in Apr 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, room comfort
So clean!!! perfect place to stay between zurich and geneva!!!
Stayed 1 night in Apr 2023

8/10 Good

Gisele

Stayed 1 night in Mar 2023
Response from Olivier Joray on 4 Apr 2023
Danke für Ihre gute Bewertung.Lg, Olivier Joray, Direktion

10/10 Excellent

Kari

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Bern. Its a dog friendly place. Everything is new, modern and clean. Very friendly staff.

10/10 Excellent

Erhan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was so nice staying in this hotel. The staff was so friendly and helpfull, the room was pretty clean. I like it here because the rooms have kitchen which is really cool. I would love to stay here again if i come to Switzerland.

10/10 Excellent

Nelli

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, professional and helpful staff. Cozy room with nice kitchen. Very clean. Safe and quiet area. Bus stop is a minute away.
Stayed 28 nights in Sep 2022

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location & property!
Stayed 28 nights in Sep 2022

8/10 Good

Anixza

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The only thing I didn’t like was that they charge me for the breakfast and supposedly it was included . It was clarified when we checked out but anyway they charged it.
Stayed 2 nights in Sep 2022

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Saskia

Business traveller
Liked: Cleanliness, room comfort
Traumhaft
War Perfekt
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort
Allez bestens, sehr hilfreiches Personal. Nur schlechte Zimmerisolation, ABER das hing daran, dass ne en uns eine Gruppe Italiener ständig gefeiert haven und sogar den Feueralarm ausgelöst haben
Stayed 1 night in Jan 2024

8/10 Good

Andreas

Liked: Cleanliness
Guter Service. Sehr freundliches und hilfsbereites Personal, sehr sauberes Zimmer. Einziger Negativpunkt: sehr unangenehmer Geruch. Ich habe es gemeldet und es ist sofort jemand mit Duftspray gekommen.
Stayed 1 night in Feb 2024

2/10 Terrible

Brigitte

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
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직원의 친절도가 높고 숙소가 깔끔해서 이용하기 너무 좋았습니다. 또한 내부에서 간단한 요리를 하는데 필요한 기구들이 갖춰져 있었습니다.
Stayed 2 nights in Dec 2023

8/10 Good

Yann

Stayed 3 nights in Dec 2023

4/10 Poor

fouad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons purement et simplement pas dormis la dernière nuit en raison d'odeurs de nourritures dans la chambre persistante ... Autre raison aussi quand même c'est que l'établissement ne change pas vos draps que ce soit à l'arrivée ou pendant votre séjour donc écoeurants. Moins grave mais pas agréable vous avez vue sur zone industrielle rien à voir avec les photos de présentations.
Stayed 2 nights in Dec 2023