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"The owners and staff go out of their way to be sure you are comfortable and enjoying your stay. They get to know you and are extremely welcoming and informative to meet any of your wants and needs."

"Staff was wonderful. Meal portions generous and of high quality."

"Nice hotel "

"The only complaint is the hot tub was dirty and the water stank. My bathroom suit had to be washed twice to get the odor out. "

"Absolutely love the units. Much better than just a hotel room! "

"Everything was truly amazing. The food was so fresh. The drinks menu 10/10. The staff is so friendly and very accommodating. The resort itself is gorgeous and so clean. I can’t wait to stay here again!!!"

"Best hotel "

"Friendly staff, comfy seats outside rooms and by the pool to sit and read, spacious room but small bathroom, plenty of wardrobes and drawers for your clothes. Expensive hotel though so tip for not blowing your whole budget in one day: have very tasty breakfast at Bagels and Brews (front lawn, weekdays only) and dinner at Clarabelles (pizza restaurant out front, book beforehand because it's busy)."

"We loved everything about this hotel. Staff were super friendly and always looking to help with anything and everything, from the front desk to servers in the restaurants to housekeeping. Rooms were spacious, clean, nicely decorated and updated and the views were outstanding (we had pool view, but all rooms seem to also have a great ocean view). Food was delicious at Coconuts and Solaris and the included breakfast was extensive. The private beach is beautiful with plenty of chairs and umbrellas. We were at the Reefs during Hurricane Imelda and the owners and staff were excellent - everything very well communicated and managed, so much so that the storm seemed like a non-event in hindsight. Bermuda is a beautiful island in so many ways and we hope to go back soon. "