Check-in/check-out kiosk

Reviews of Citybox Bergen Danmarksplass

3 out of 5
Citybox Bergen Danmarksplass
Solheimsgaten 23, Bergen

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 894 reviews" "
Rating 8 - Good. 317 out of 894 reviews" "
Rating 6 - Okay. 71 out of 894 reviews" "
Rating 4 - Poor. 23 out of 894 reviews" "
Rating 2 - Terrible. 17 out of 894 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 2 nights in May 2024

4/10 Poor

robert, Mount Juliet

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No shampoo, super small room, one of the elevators was broken. The staff at the bar were very friendly and considerate though. The price was low, but will not be going back to any City Boxes.
Stayed 1 night in May 2024

6/10 Okay

ALEJANDRO

Stayed 3 nights in Apr 2024

6/10 Okay

Leslee

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The light rail made it easy to commute to central Bergen. If you have a later flight it’s perfect for the airport. Do not recommend if You have to be at the airport before 5am. The light rail is not operating yet. There is very limited dining and almost no activities near the hotel. The hotel doesn’t have any amenities compared to hotels in Oslo and other Nordic cities. It was not the best in that regard, self check in unless you needed assistance. It did have a small “kitchen area” you had to pay for tea and coffee. The breakfast buffet you could purchase did not look worthwhile but each their own. However, it was clean and inside quiet. We did hear constant noise and disturbances outside our window near the Extra store. That was interesting.
Stayed 4 nights in Apr 2024

6/10 Okay

Ralph

Stayed 1 night in Mar 2024

6/10 Okay

nancy

Travelled with family
Property is ok. You do a self check in but you need to ring for a person because it doesn't work. Parking is super expensive. Rooms are small, nothing special just a typical hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Marija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for city sightseeing! We look forward to coming back!
Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and easy stay. Cozy warm comfy bed for the best sleep I’ve had all week. Wish the room had water glasses to have a drink and wash rags. Coming from America and none of our stays have had wash rags, just big towels. Maybe it’s another European thing I don’t understand.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyoungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good valued price for Bergen tour and easy acess to city center.
Stayed 3 nights in Dec 2023

8/10 Good

Que

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean Very small room. But that’s not a problem for me
Stayed 1 night in Jan 2024

10/10 Excellent

Vennessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citibox is a different concept than accommodations in US. There was no TV ( we all have access on our devices) and none of the nonsense small towels. The beds were so comfortable, the shower hot, and I was impressed with how comfortable everything was.
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent & the staff were very helpful! It is near the tram so easy to get into the city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my budget
Stayed 4 nights in Sep 2023

6/10 Okay

Reynante

Travelled with partner, Travelled with group
Near to bus and tram stations…limited food choices on restaurant.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy check in. Easy to get the bybannen from the airport and into town if wanted. We actually arrived in from the airport earlier than check in time but we’re able to check in. The room was clean and comfortable. The shower was amazing!! We walked into central Bergen in about 25mins as we went through the park and took some photos near the fjord. We also used the electric scooters as there’s a cycle path down to town took
Stayed 2 nights in Sep 2023

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay in this hotel again
There is hotel staff on site to help when you need help. Good location, steps away from light rail to airport, bus station, railway station and downtown. Clean room, quiet. Restaurant in hotel. Nothing to complain, will stay in this hotel again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2023

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Citybox Bergen
Had a very wonderful stay at this hotel. The rooms and the hotel itself were very clean. It has a beautiful waiting area for guests to relax. The staff were super nice too and very helpful. The other good thing about this hotel is the location- just 2-3 mins walk to the street car and within 10 mins you are in the Bergen city center. The same streetcar takes you to the airport, train and bus terminals as well.
Stayed 1 night in Aug 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Radu

Stayed 2 nights in Jul 2023

10/10 Excellent

Krutika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Its was great stay.transpotaion was great..rooms were too small wr cant fit our bags..
Stayed 2 nights in Jul 2023

6/10 Okay

Ramin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a hard time to check in since their system does not work with Expedia confirmation number and they don't have reception desk so we had to wait for their guest office to resolve our issue. Also a little pricy for what you get. Overall it was a good and clean hotel and had good access to public transportation.
Stayed 2 nights in Jul 2023

8/10 Good

Sarvesh, SACRAMENTO

Stayed 1 night in Jul 2023

6/10 Okay

Saverio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Miriam

Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Extremely basic hotel
Very basic hotel. They will make you pay to use a crib for a baby. Check in is done on a machine that didn't recognized our booking number. The shower doesn't has a curtain or something to separate it from the bathroom, every time you take a shower all the bathroom gets plenty of water. Location is nice and tram is very convenient. The JAJA restaurant is very nice and the workers there couldn't be nicer.
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Basic but good hotel about 20 mins from centre
Interesting hotel with well priced rooms but with a culture of self help rather than a front desk or reception. Room was ok but quite basic and without a tv or a fridge
Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in good location
Hotel was great overall - good location, easy self check-in, service available at front desk whenever needed. They were able to provide a water boiler for the room, and had a communal refrigerator in the lobby to keep our labeled food overnight. There was a free coffee machine in the lobby, but unfortunately it was broken, so they just had instant available, but still nice that they offered for free. Room and beds were comfortable with good blackout curtains. A little pricey, but pretty much in line with other local accommodations.
Stayed 1 night in Jun 2023

10/10 Excellent

Ambesager

Stayed 2 nights in Jun 2023

8/10 Good

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Jorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking at the hotel, but had to park up the hill.
Stayed 1 night in Jun 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The Citybox chain offers a no frills room so no TV but with comfortable beds, shower and washroom. Really clean and quiet. Downstairs there are hostel type areas for those who want to microwave food, sit and eat. This Citybox has a really nice bar attached downstairs which serves very decent food at a reasonable price (at least for Norway!). I’m a convert to the chain and will definitely stay again!
Stayed 1 night in Jun 2023

6/10 Okay

Laura Lynne

Liked: Cleanliness, property conditions & facilities
OK for one night
I understand the self check in process, but it is nice to have an employee there to ask questions. When I needed help, an assistant came, but acted rushed and annoyed. I was given an automatic "upgrade", which I was told because someone else needed my room. It was a bunch of bunk beds that made the space very cramped. I would have preferred asking or giving me what I booked this time around. Also, not sure what was going on most on the night on the floor above me, wether it was moving furniture or bodies, but it was VERY loud. The bathroom was nice though and decent lighting unlike most hotel bathrooms. I was trying to work late and had to move to the bed because the curtain did not cover the desk area. Overall the venue was nicer outside the actual room.
Stayed 1 night in May 2023

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated early check in and laundry facilities
Stayed 2 nights in May 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but adequate. Excellent staff!
Stayed 8 nights in Apr 2023

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and tidy as was the room. No frills and just a safe, clean, comfortable stay.
Stayed 4 nights in Apr 2023

10/10 Excellent

Faustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Didj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Will book sgain
Stayed 2 nights in Mar 2023

10/10 Excellent

Martin

Stayed 1 night in Jan 2023

10/10 Excellent

Stein Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed was comfortable. The room was a decent size for having 4 people in there. There is a concierge computer downstairs that would assist, but we didn't use it. We did speak with the desk clerk to find a phone to use, and she had no phone and said that they can't let anyone use theirs. It was difficult to find the hotel at first (it was on the opposite side from where we were coming from so the sign was hidden), but it was fairly close to the bus and dining options.