Search Hotels Near Benson Park, Preston

"Was very disappointed upon booking that we were not informed that the pool was under construction. Was traveling with children and that would have been helpful. "

"The dish network in the room was not working. The staff said they knew that when I checked in but didn't bother telling us. Once we visited about that we were told our room would be discounted 15% for the inconvenience. Now that the transaction has been completed there has not been a discount applied. I even confirmed at checkout that a discount was listed on the stay. "

"The pool and hot tub could use a cleaning as they are natural springs the algae growth made it slippery, then charging guest to soak on top of the charge to stay when that’s the whole attraction of staying at the hotel and the hours of operation are less than appealing. We stayed with the intention of a early morning soak (I.e 7am) and then leaving on our journey and we was informed that the pool doesn’t open until 10am and if you wanna soak you get one hour before you either pay again or leave. This policy is off putting as guest can’t enjoy the amenities that draw us there. Maybe make a guest entrance to the pool area for guest to access or keep someone on site while guest are staying. The country ambience can be overwhelming at times depending on the wind. "

"Everything clean"

"Quick check in, clean private room, comfortable bed."

"The property is a little run down, the bathroom light was very dim and the fan noise was extremely excessive. The room a/c & heater was also very loud…enough to wake you up at night. The black out curtains are not wide enough for the window so a lot of light came in around the curtains. There was ample parking and it was clean. "

"I love my room, clean, big, beautiful. Andrea at fromt desk was so nice. smile and good service. I love breakfast, and the staff is great. They're keeping clean and checking all food. I will come back again for sure!"

"The 7 am start time for breakfast is a little late. Most places start at 6 am."

"The stay was decent. The hallways smelled and the doors and walls were dirty. Overall an ok stay but there is def room for improvement. "