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"The staff was great especially Mary the bartender"

"Our room was very clean and roomy. Staff were very helpful and courteous. Any problems were addressed quickly and to our satisfaction. We have no complaints whatsoever!!!!"

"Friendly, quick process "

"It was a great stay."

"This was my first time in Philly and the first time at Element Philadelphia Downtown - and I loved it! Staff were friendly and helpful at check-in, even referring me to the W next door for concierge assistance, where they recommended an excellent restaurant within walking distance. The room was spotless and well-thought out on top of being extremely comfortable. It was an excellent experience overall and I have been telling family members we will return together for a longer stay. While all other areas exceeded expectations, one area that could be improved is to offer breakfast food suitable for keto diets, like high-fat plain yogurt, nuts, and fresh blueberries. "

"Everyone was very nice and the room was very clean. "

"Very nice "

"The staff was so kind and everything was amazing! Highly recommend the restaurant on site!"

"Very clean room. Helpful, friendly staff. "