Search Hotels Near Benque Viejo House of Culture, Benque Viejo Del Carmen

"This is a simple 2 star hotel, but might be the best hotel that San Ignacio has to offer. Great rooftop pool. Free covered parking. Great staff. Great location to excursion offices. Staff worked very hard to get me a shuttle from San Ignacio to BZE. Shopping and restaurants are just outside the front door."

"It was difficult to keep the rooms completely clean with so many tropical insects in the surrounding. The hotel staff did clean the walkways."

"Nice mix between the bar and the pool .... "

"The room was clean.The grounds were clean.The pool was clean.Granted,some of the areas were a little tired like the edge of the pool.The slate rock work was missing a pice here and there.Our AC broke down on our 2nd to last day in our room.The staff was very understanding and moved us right next door.Same quality unit so very easy move.Our breakfast next morning was free.What really stood out was the food ad the bar service.The staff was amazing.Everyone of them was very friendly and enjoyable.All in all,this resort is amazing.I would highly reccomend staying here.Simply put, the best staff i have encountered in a resort,hotel etc. ever."

"Great property (seemingly) as we stayed for a night. Main issue: we came in at 12:30 to check-in (2pm reservation) - the property was empty (1 guest) but they refused to get us rooms till 2pm. We were hoping to freshen up before we headed to the next spot - we ended up going to the next spot & returning at 10pm & check-out at 6am. In short we’re not sure what the property has to offer but disappointed with the check-in capability with an empty resort. "

"Everyone was great and the property is beautiful."

"Room very clean, on-site restaurant has good breakfast and dinner. Amazing staff that were super helpful and friendly."

"This property is absolutely excellent. The staff are friendly and supportive, every amenity has been thought of and the grounds are beautiful. An amazing stay that I’d recommend highly to anyone. "

"Staff (Larry, Elvin, David, et al.) were incredibly friendly, food was amazing, the property was beautiful and entertaining on its own, with the plants and wildlife. We had a wonderful stay. "