Benken Trip

All digital check-in, check-out and room key - no staff. Room was as expected with kitchen, dining room, small tv space, bedroom, changing room and bathroom. All were clean. Wife did not like that there were no decorations (wall or other decor) with monochromatic colors. Basic shopping and all types of restaurants within walking distance. About 10 minute walk to tram. Airport was $10 uber ride. Very functional but not beautiful.

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.

Nice tradition in the Bahnhofstrasse,

The staff was very friendly and the and the room was clean and quiet. It was 5 mins away from the nearest bus station the property offers breakfast every morning.

The hotel staff are second to none. They bent over backwards during our stay, we couldn’t have asked for anything more. The room was clean and quiet even though street facing. The amenities were great. Will definitely stay here next time we are in Zurich