- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
The walls are very thin. We were on the 2nd floor and could hear when anyone in the room above us was walking and using water. Anytime someone was using water (flushing a toilet, taking a shower, etc) it was VERY loud. I was unable to sleep during this time. Im not sure if there was a water tank or something in our room, but it sounded like water was flowing from the above room down to ours. Also, the young girl at the desk, gave us a big long speech about why Best Western hates when guests use Expedia. It was not a brief comment. She went on about it for a few minutes, making my husband and myself feel very uncomfortable and like we were being scolded. It was not very professional. Other than that, she was kind, just needs to work on her interpersonal skills. Our room was very modern in design, had great space and our room was very clean. Zpizza was also INCREDIBLE! (attached restaurant). We got pizza, wings and a salad and my husband and I were mind blown at how good everything was. We would definitely stay here again, but we would request a top floor to avoid noise.