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Reviews of Mark Hotel Belgrade

4 out of 5
Mark Hotel Belgrade
29 Resavska, Belgrade, Srbija

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 8 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Mark Hotel Belgrade
Had a great stay at Mark hotel 5 of us stayed for 2 nights. The hotel is in a great position to see the city. It’s very clean with a good bar area. The food and drink prices are very reasonable. There are 5 bars/restaurants a few minutes walk from the hotel. The staff from the cleaners to the reception staff were very friendly and helpful I would recommend a stay at the Mark Hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Dec 2023

6/10 Okay

Anton

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
End of October, the AC is already off, despite the weather rather warm and muggy. Have been advised by the stuff to keep the windows open. The hotel is on a busy street with tram tracks. The trams are very loud, and pass from early morning to past midnight. Could barely sleep
Stayed 2 nights in Oct 2023

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Mark hotel Belgrade team on 8 Sept 2023
Dear Vladan,Thank you for such a great review!We hope that you will enjoy our hotel on your next trip as well!

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Mark Hotel was really comfortable and convenient. The included breakfast is very important.
Stayed 8 nights in Jun 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Friendly staff. Comfortable bed. Large room. Hot shower. Good choice for breakfast. Very clean Negatives:. Smell of drains in bathroom (drain cover had been covered with cling film but this had ripped slightly): Hot food at breakfast was barely lukewarm as the containers were not hot and the lids were left open. I appreciate that this is often the fault of guests but the breakfast staff made no attempt to close lids. Perhaps a sign would be useful. There was quite a bit of noise from the service pipes in the corner of the room. Overall: I was pleased with the property and would consider staying here again.
Stayed 4 nights in Apr 2023

8/10 Good

Euglent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable bed. The tram ran early morning and late at nights making a little noisy and also it doesn’t help that I am light sleeper.
Stayed 1 night in Sep 2022
Response from Mark hotel Belgrade team on 26 Sept 2022
Dear Euglent,Thank you for such a good review! We hope that we will be seeing you more in our hotel :)Stay safe

10/10 Excellent

Arseniy

Stayed 1 night in Jun 2022

10/10 Excellent

Erina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyrhing was perfect! I really enjoy during the stay there. Zorica was extraordnary. I do not know her and she helps a lot. At the very last moment she found a room for me in a another hotel and save my life :) I love here <3
Stayed 1 night in May 2022

10/10 Excellent

Gergely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff (could pick up forgotten items at reception after checkout, helpful parking). Room felt like one whole class above what the pricing suggested, also fairly new and well cleaned. Thank you for wifi that made online work actually possible.
Stayed 2 nights in May 2022

8/10 Good

Shekhar

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2022

8/10 Good

zhaohui

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff.
Stayed 1 night in Dec 2021

8/10 Good

Salman

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark at BG
Short visit, hotel on perfect location, near all embassies and Tas park
Stayed 1 night in Jul 2021

6/10 Okay

Arben

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business stay
I often stay in this hotel, it's centrally located, quite small and pleasant. staff is very helpful.
Stayed 2 nights in Feb 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant room, good location (unless you are with your own 4 wheels)
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Ljuban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Bruno, Zadar, Hrvatska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Čisto, uredno, krevet odličan! Osoblje super. Sve pohvale.
Stayed 1 night in Dec 2019

8/10 Good

Ljuban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

HAKİE

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
They said they couldn’t give me a room when I arrived at the hotel, coz of “maintenance “ issue. I booked the hotel in April, confirmed the reservation in August and confirmed parking on sep 15. Unbelievable!!!!
Stayed 3 nights in Sep 2019

4/10 Poor

DEE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel looks like it employed shoddy workers and the finishing was substandard. The first room we had had a constant running cistern and plug sockets hanging out of the wall. After immediately complaining we were moved. This room had bathroom fixtures (towel rail and hooks) which were stuck on the wall (not screwed in) so of course they fell at the slightest touch. The flush casing also fell off. And the smell from the drains was strong and unpleasant. Many lights didn't work and a requested kettle also didn't work. After complaining again, the electrics and kettle were fixed and the towel rail and flush casing were glued back on.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
AC not working, so didn’t sleep well.
We were part of a group visiting Belgrade from the UK to attend a wedding. The hotel was well situated, within walking distance of all the sights and the wedding venue. The staff were delightful & helpful. The food was good and prices in the bar were reasonable. Our main problem was that our room was very hot. The AC didn’t seem to be functioning despite us having set it correctly. We opened the window as it was unbearable otherwise, but there was a lot of traffic noise & many late night revellers. We didn’t get a good night’s sleep for the whole 5 days. We weren’t the only ones to have this problem. Everyone in our party had the same problem with their rooms. If the room had been cooler, I would have given an excellent rating!
Stayed 5 nights in May 2019

8/10 Good

Pedro

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very good location excellent staff . All facilities in a town is near a hotel
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff was friendly. The amenities should be improved.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast and the location was great as well
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Tolis, Tolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put me in the same floor with school holiday kids and was noizy till 3am! Waste of a night... couldnt sleep! Bedt of luck!
Stayed 1 night in Nov 2018
Response from Ilija Smiljanić, Sales Manager, Hotel Mark on 23 Nov 2018
Dear Sir, We are truly sorry that you didn't enjoy your stay with us. This is something that is not a regular occurrence, nor did we have any knowledge about the issue, because we would most definitely react, and change your room. We would be more than grateful if you would give us one more chance to show you that we are worthy of your trust when you are in Belgrade

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Ilija Smiljanić, Sales Manager, Hotel Mark on 21 Nov 2018
Dear Sir/Madam, Thank you for the positive feedback about your stay in our hotel. We sincerely hope that you will come again to our hotel, and that you will enjoy your stay with us.

4/10 Poor

Dermot, London

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Modern hotel close to the city centre.
Was given a room on the first floor up a short flight of stairs from the reception and the bar, which also overlooked a building being renovated next door. Consequently I didn't get a single decent night's sleep in this hotel, either from the noise from the reception desk through the night or the construction site, which started about 7am each morning. I requested a change of room on arrival to be told it wasn't possible. Unfortunately this ruined what would have been a good experience.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay at this hotel for a week. Great location. Staffs were friendly and cooperative.
Stayed 7 nights in Aug 2018

10/10 Excellent

Nir

My stay
The superior room was nice, good breakfast, very good location
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hostel with great buffet breakfast and staff were friendly and accommodating
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really enjoyable experience in that it’s close to city centre and many of the areas that you will want to visit.
Stayed 3 nights in Jul 2018

4/10 Poor

GUSTAVO

Liked: Property conditions & facilities, room comfort
Smells like cigarettes
Good hotel, good condition. If you are looking for a 100% no smoking bedrooms ( as advertised), you are not in the right place. The whole property smells like cigars (they say only in the bar you can smoke), but bedrooms AC are invaded with cigarette smell all night.
Stayed 2 nights in Jun 2018

10/10 Excellent

Vegas

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, especially if you plan to be a tourist! Rooms are modern and very clean! All their employees are professional, helpful and friendly! Also, breakfast was delicious and they have variety of food to pick from! I highly recommend this place, you won’t regret!
Stayed 2 nights in Jun 2018

10/10 Excellent

Natalia, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Новый, классный отель!!!
Новый и славный отель, очень уютный и стильный, доброжелательный персонал, очень милые люди! Завтрак был очень вкусный и богатый выбор! Из номера открывается вид на город !Удачно расположенный отель, недалеко от всех туристических достопримечательностей Белграда Панорамные окна в номере и...никакого шума!!!Звукоизоляция просто отличная! Номер теплый, есть система регулирования температуры в номере. Wi-fi работает прекрасно! Внизу есть приотельное кафе, где очень достойно готовят.
Stayed 1 night in Feb 2018

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belgrado a 4 stelloe
Hotel in centro a Belgrado, vicino alla maggior parte delle attrazioni. Silenzioso, pulito, personale alla reception gentile e preparato. Esperienza da ripetere, ottimo rapporto qualità prezzo
Stayed 4 nights in Dec 2023

10/10 Excellent

Irem

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was so nice , rooms were clean and the staff who is working there are so helpful and hospitable . They helped us a lot . It was so nice to stay in the hotel .Location is perfect either. Thank you for everything to the Mark Hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

tomurcuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Anton

Travelled with group
Liked: Cleanliness
Location is perfect. But flushing the toilet was a problem and on the tap at the sink when you turned to the blue spot it gave hot water and when you turned to the red spot it gave cold water. The staff was not really welcoming or friendly. If I would go to Belgrade again I would find another hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Boban

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiziana, Palestrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel perfetto sotto ogni punto di vista. Pulitissimo, personale gentile (in particolare il ragazzo che si occupa del check in). Stanza ampia, lumimosa, dotata di tutti i comfort
Stayed 2 nights in Aug 2023