Standard Double Room, 1 King Bed, City View | City view

Reviews of Hotel Centar No. 1

3 out of 5
Hotel Centar No. 1
Kolarceva ulica 1, Belgrade

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 68 reviews" "
Rating 8 - Good. 18 out of 68 reviews" "
Rating 6 - Okay. 4 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and rooms
Excellent serbian service! Fast check-in, large comfortable rooms, but best of all the staff met all my needs and expectations! Nothing was too much for them. Location also cant be beaten, right in the centre.
Stayed 2 nights in Feb 2024

10/10 Excellent

JOVAN, Newark

Liked: Cleanliness, amenities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Excellent location. Parking is free and this is a real advantage
Stayed 2 nights in Dec 2023

10/10 Excellent

Marko

Stayed 1 night in Dec 2023

10/10 Excellent

roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy hotel with great staff. Great room great beds shame we couldn’t have stayed a little bit longer
Stayed 1 night in Nov 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
Great location, friendly and helpful staff, very clean and in good condition, quiet even on main square. Breakfast is adequate.
Stayed 3 nights in Oct 2023

10/10 Excellent

Zoran

Stayed 2 nights in Oct 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour visite Belgrade
Très bon hôtel très bien situé pour visite Belgrade nombreuses options de bar restaurants et commerces à proximité personnel très attentif serviable chambres très propres et bien équipées wifi impeccable peu déjeuner copieux le plus pour les joueurs directement relié à salle de slots machine. Très bon rapport qualité prix
Stayed 4 nights in Sep 2023

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Petar, Overland Park

Friendly staff! Ideal location.
Stayed 8 nights in Aug 2023

6/10 Okay

Susanne

Travelled with family
Disliked: Staff & service, amenities
This is not a 4 star hotel. The receptionist doubles as the housekeeping person so if you want to sleep in and you miss the small window for room service you have to ask the person at the front who is often single staffed and can wait forever. The rooms do not have irons or ironing boards so you have to request that also (be prepared to wait forever). The mini fridge is impossibly small allowing for max 2 small water bottles. The A/C barely worked. Our linens were not changed during our entiere stay nor did we get fresh towels. The eating area on the second floor reeks of cigarettes and is dark and uninviting
Stayed 5 nights in Jul 2022
Response from Front office operations on 26 Jul 2022
Dear Susane, Thank you for taking time to write us a review. We are not quite sure that we understand your comments about housekeeping and reception. Housekeeping is available every day starting from 07am till 2pm. Reception is open 24/7. Yes, we are 4 star hotel and we do not have iron and board in every room, Mini bar fridge is standard size, it's basicly for hotel drinks only, AC is working as you set it, you can do it from your room directly. If you had some problems with it during your stay in 5 days, you could tell us on reception. When you put do not disturb sign, housekeeping is not entering the room. Anyway, thank you for you comments, we will do our best to improve our service. Kind regards!

10/10 Excellent

Dajana, West Chester

Liked: Staff & service, amenities, property conditions & facilities
Great hotel!!!
Stayed 2 nights in Jun 2022
Response from Hotel Centar No. 1 on 10 Aug 2022
Dear Dajana, Thank you for being our guest! Hope to have a chance to host you again! With respect, Front Desk Operations

6/10 Okay

YUNUS

Stayed 4 nights in May 2022

10/10 Excellent

ahmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but one rude staff
It was really good hotel, staff was really good but there was a bald guy last day and he didnt let me park my car for 2 extra hours since I stayed there for 7 days I had my flight later that day, he just kept telling me “you check out at 12 and I cannot park after”
Stayed 3 nights in Apr 2022
Response from Front Desk Operations on 3 May 2022
Dear Mr Ahmet, Thank you for taking time to write a review. We are glad that you had nice stay in our hotel. Kindly note that "bald guy" is one of our best workers in our hotel. We generally allow guests to stay longer in our garage, but this time we couldn't meet your expectations unfortunately, because that day the parking was reserved for all 12 places for upcoming guests and for one who are already in hotel. We hope that you understand the situation, and still we hope that we will have a chance to host you again. With respect, Front Desk Operations

8/10 Good

Goran, BURLINGAME

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Craig

Stayed 4 nights in Apr 2022

10/10 Excellent

Constantine

Stayed 2 nights in Apr 2022

10/10 Excellent

Christopher

Stayed 3 nights in Mar 2022

8/10 Good

Henrik

Stayed 3 nights in Mar 2022

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belgrade Review
Great location to the old town & shopping. Hotel staff were informative and accommodating.
Stayed 3 nights in Dec 2021

8/10 Good

Tatjana

Stayed 8 nights in Dec 2021

10/10 Excellent

anna

Stayed 2 nights in Dec 2021

10/10 Excellent

Hakan

Stayed 1 night in Dec 2021

10/10 Excellent

Taha

Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traveler
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but location creates problems for car
The hotel is very good, clean, comfortable, quiet, good service and with very good location. However, the location at the very central place where no parking is available, even for unloading yourself and your luggage. The doors of the hotel look right to the busy road and there is no officially permitted place to stay for the taxi or your own car. We had a very hard time to find a place where to stop for a minute to unload our luggage and this place was very far from the hotel. Very inconvenient.
Stayed 1 night in Oct 2021

8/10 Good

Ivana

Stayed 2 nights in Oct 2021

8/10 Good

Sandra

Stayed 3 nights in Sep 2021

10/10 Excellent

Anis

Stayed 4 nights in Sep 2021

10/10 Excellent

Claus

Stayed 3 nights in Aug 2021

10/10 Excellent

BEKIR

Stayed 7 nights in Aug 2021

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Thomas

Stayed 3 nights in Aug 2021

10/10 Excellent

Konny

Stayed 1 night in Jul 2021

10/10 Excellent

Anna-Karin

Stayed 1 night in Jul 2021

6/10 Okay

Andrew

Stayed 3 nights in Jul 2021

10/10 Excellent

Victor

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness of the hotel and front desk staff was super friendly and helpful.My stay at this hotel worth every single penny .I highly recommend if you want world standard design , cleanliness and location .
Stayed 7 nights in Apr 2021
Response from Hotel Centar No. 1 on 25 Apr 2021
Dear Madam/ Sir, Thank you for choosing our hotel for your stay. We are really glad that you have such a great impression of our hotel and that you are satisfied. We sincerely hope to have the opportunity to welcome you agian. Kind regards, Hotel Centar No. 1

8/10 Good

Steven

Stayed 3 nights in Mar 2021
Response from Centar No. 1 on 10 Apr 2021
Dear Mr. Stiven, Thank you for your mark. We hope to have the opportunity to welcome you again. Kind regards, Centar No. 1

4/10 Poor

Brigita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very disappointed
Very nice hotel, but the staff is not professional. First, they misguided me to their garage, so I had to leave car in public garage. At 22:30 they woke me up with phone call to ask me where my car is ??? Across the street is very loud bar which have live music every Friday and Saturday from 23:00 to 02:30. At 04:30 false fire alarm rang for minimum 15 minutes and hotel staff didn’t gave us any information. At 07:30 started very loud construction work on street in front of hotel. So overall, in theory I had few hours of sleep. And as you can guess, I didn’t sleep at all. On check-out they charged us full price with not hearing the word SORRY. Then I insisted to speak with director of hotel. She gave me a short apology and I know that they will never see me again. Unfortunately this very nice hotel has very unprofessional staff and a lot of noise around him.
Stayed 1 night in Oct 2019
Response from Hotel Centar No. 1 Team on 28 Oct 2019
Dear Mrs. Brigita, Thank you for choosing our hotel for accommodation and the time dedicated to writing a review and share the information with us. We would like to apologize for the inconvenience which is caused by the fire alarm and all other things which happened during your stay. We will do our best to prevent such things from happening again. We sincerely hope that construction works in front of the hotel will be finished as soon as possible so it will be easier to go to our parking lot and it will be less noise. Also, we sincerely hope that you will stay with us again and that we will have an opportunity to improve your impression. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Great location in centre of city. Parking available but not very convenient. AC in room could not be controlled in the room All the lights would not switch off at night!
Stayed 1 night in Oct 2019
Response from Hotel Centar No. 1 on 17 Oct 2019
Dear Sir/ Madam, Thank you for choosing our hotel for accommodation and the time dedicated to writing a review. We are glad that you have a positive impression of our hotel. Please be informed that there is control table in every room from which you can adjust the A/C and a switch for night light near the door or above the night table (depending on the room). Please be informed that our front office is open 24 hours so if you need any assistance. We hope that we will have the opportunity to welcome you again. Kind regards, Hotel Centar No. 1

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Hotel Centar No. 1 Team on 3 Oct 2019
Dear Sir/ Madam, Thank you fro the review. We hope that you enjoyed in out hotel. Kind regards, Hotel Centar No. 1 Team

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
There is not a door in the shower the system clearly did not work, water spilled after each time i showered, the only solution given was extra towels to be placed in the floor. the door of the room did not work for two days i got locked out twice, once the receptionist had to get an screw to open the door, then she gave me the master key to be able to access the room until the day I checked out.the only thing work was the location.
Stayed 3 nights in Sep 2019
Response from Hotel Centar No. 1 Team on 18 Sept 2019
Dear Madam/ Sir, Thank you for review. Please be informed that we appreciate you took time to write a review. We appologize for the inconvenience caused by the shower and door. We have taken into consideration all your comments and will try to improve our service. We sincererly hope that we will the opportunity to welcome you again soon. Kind regards, Hotel Centar No. 1 Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a historic building right in the main republic square in Belgrade. It has only been open a short time. Everything is brand new and the decor and furnishings are tasteful and of good quality. The hotel staff were very welcoming and helpful when necessary. The hotel despite being located at such a central location is very quiet and peaceful within. The breakfast buffwt is substantial,and the view from this room is magnificent. The only thing i found a little awkward was the lack of a shower door,which means if you use shower at full power,there is a good chance you will flood the floor of the bathroom and this could be a slip hazard with the lovely tiled floor. I loved being in such a beautiful and central location with such welcoming staff. I would have no hesitation in returning.
Stayed 7 nights in Sep 2019
Response from Hotel Centar No. 1 Team on 17 Sept 2019
Dear Madam/ Sir, Thank you for staying at our hotel. We appreciate that you took the time to write a wonderful review. It is our pleasure that you have a positive impression. Please be informed that we are taking into consideration all your comments in order to improve our service. We are looking forward to your next stay. Kind regards, Hotel Centar No. 1 Team

10/10 Excellent

Misha, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. New, clean, modern. Great breakfast, Amenities: one restaurant and bar, but in the center of Belgrade surrounded by everything, walking distance.
Stayed 3 nights in Sep 2019
Response from Hotel Centar No.1 Team on 13 Sept 2019
Dear Mr. Misha, Thank you for choosing our hotel for your stay. We appreciate that you took time ot write such a nice review. We hope that we will have the opportunity to welcome you again soon. Kind regards, Hotel Centar No. 1 Team

10/10 Excellent

Osagie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay there again
Good location right in the centre of town. Friendly staff who were always happy to help. Clean and comfortable rooms. Highly recommended.
Stayed 2 nights in Aug 2019
Response from Hotel Centar No. 1 Team on 2 Sept 2019
Dear Mr. Osagie, Thank you for choosing our hotel for your stay. We are glad that you have enjoyed in our hotel and that we were up to your expectations. We hope that we will have the opportunity to welcome you again soon. Kind regards, Hotel Centar No. 1 Team

8/10 Good

Gian Luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location centralissima, hotel veramente bello, camere grandi, pulite e silenziosissime (eravamo nelle 408, 410 e 412 con vista sulla piazza. Buona la colazione, solo 9€ con buona scelta
Camera 412
 Vista camera 412
Stayed 1 night in Feb 2024

8/10 Good

B-O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt, bekvämt och lugnt hotell. Stora sköna sängar och bra service
Stayed 3 nights in May 2022
Response from Front Desk Operations on 18 May 2022
Respected, Thank you very much for your review. We are glad that you like our hotel, location and service. Hope that you will be our guest again. With respect, Front Desk Operations