2 rue du Comte de la Suze, Belfort, Territory of Belfort
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent hotel, conveniently located just 5mns walk from the old town. Superb breakfast for only 12 euros. Great room, and very polite, helpful and attentive staff.
Spacious, good value Junior Suite for 2 nights, Nespresso machine, bikes safe in garage, strong WiFi, quiet street, bakery at 50 metres and excellent Moroccan restaurant opposite. Easy walk to old town.
Lilian
Stayed 2 nights in Jun 2019
6/10 Okay
Gal
18 Aug 2018
Liked: Cleanliness, staff & service
Nice, but
Nice hotel, The rooms were old fashioned, stuff was kind
A lovely clean and efficient hotel close to the train station, shopping and old town. Staff were helpful and friendly. Breakfast was very good, except for the coffee. The air conditioning worked well, and the bed was very comfortable. The staff let us remain in our room after checkout time for two hours which was extremely nice of them. The hotel offers meals as well, if we had known that we would probably have had dinner there as well.
Debora
Stayed 1 night in Aug 2018
Response from NATHALIE on 22 Aug 2018
Dear Guest,
We thank you for your kind appreciation further your stay in our hotel and hope to welcome you again for a next trip.
With our best regards
Well located; private (modest charge) and easy adjacent public parking; modern, clean and well appointed. Stff welcoming and efficient. Breakfast buffet good.
A hungry Bear
Stayed 1 night in Nov 2017
Response from Nathalie on 30 Nov 2017
Nous vous remercions d'avoir séjourné dans notre établissement et pour votre retour sur ce séjour.
Dans l'attente du plaisir de vous accueillir une nouvelle fois,
bien cordialement
Passing through and needed to get of the highway for the night. Found this excellent little hotel and the description matched perfectly the experience. Will definitely return if I need to spend the night in the area.
Conny
Stayed 1 night in Apr 2017
Dear Guest,
Well thank you for giving your opinion, and thank you for this description of your experience, and of our hotel !
We are looking forward to welcoming you during your next stay in Belfort,
Kind regards
Solène- P.A
It is close to the train station, but not at a good location.
It's probably ok just to stay overnight to move on to the next destination.
Verified traveller
Response from Solène - management assistant on 18 Dec 2016
Dear Sir,
Thank you for your comment. Though, good or bad location only depends of what you want to do during your stay doesn't it ? As we are in the heart of the city, in the middle of streets proposing shopping or restaurants, it is certainly not adapted for people looking for verdant spaces I guess.
Best regards
A nice old modern hotel for a stopover,cheerful helpful staff,and in a good position to see Belfort medieval town and of course the Belfort Lion was a highlight. Only complaint was there was some mould (not a lot ) in the shower.
Ian
6/10 Okay
Lloyd
19 Jun 2016
Liked: Staff & service
Not bad for a night or 2
Not a bad hotel. Our 1 night was tough as we flew in and we're tired and wanted a nice meal and some sleep. Be warned most restaurants do not open for dinner until 7pm.
It is acceptable to use the business trip for short time. The staff is very friendly and cooperative to arrange meeting room etc.
But if we stay long period, we have an issue for breakfast. Food menu is almost same everyday. Another concern is the parking lot. The way to go the parking is so small that it is not recommendable to park it for big vehicle.
This is a good property. The management needs to lubricate the hallway doors. I noticed the same squeaky doors as the last time I was at the hotel over 2 years ago. Unfortunately, Hotels.com did not offer the Suite room on their menu. I booked the most expensive room available on the website, which is a family room for 4 persons. When I asked for the Suite upon arrival, they had one available, but then charged me additional funds for it. If this room option had been available, I probably would have been able to get the room for the same price as the Family sized room. (this is recurring problem on the hotels.com website and I hope they take note).
Good clean, modern hotel with very friendly staff. Close to train station, downtown and tourist attractions. Rooms clean and well maintained offers a buffet breakfast but no dinners
j miller
6/10 Okay
Jerome
Business traveller
15 Feb 2024
Liked: Staff & service
Jerome
Stayed 1 night in Feb 2024
Response from Manon on 13 Mar 2024
Cher Monsieur,Nous vous remercions d'avoir laissé une note à notre établissement. Toutefois au vu de celle-ci et dans une volonté de nous améliorer pourriez vous nous envoyer un mail afin que nous puissions savoir ce qui vous a déplut ? Une très belle journée à vous, Cordialement,
Hôtel un peu vieillot mais propre avec des chambres vastes, propres et tout l’équipement nécessaire
RONAN
Stayed 1 night in Jan 2024
Response from Manon on 13 Mar 2024
Bonjour,Merci pour votre retour! Nous avons à coeur de faire de notre mieux pour satisfaire nos clients.Nous espérons vous revoir lors d'un prochain passage,Une très belle journée à vous,Cordialement,
4/10 Poor
Aurélia
Business traveller
21 Dec 2023
Disliked: Property conditions & facilities
Hôtel décevant. Absence d’ampoules sur les lampes, moquette à la propreté douteuse. Flacon de gel douche mis à disposition vide. Parking très cher, 9€ la nuit et pas du tout fonctionnel surtout pour les voitures types break. Je déconseille !
Die angegebene Klassifizierung als 4*-Hotel ist nicht gerechtfertigt. 3*+ ist realer. Badezimmerarmaturen sind teilweise beschädigt. Garage für größere Autos nicht verwendbar.
Le radiateur électrique ne fonctionnait pas et la température de la chambre n’était pas suffisante.
Manque un petit sourire de la part de la réceptionniste.
Le parking souterrain est très étroit et relativement chère pour la nuit.La chambre était spacieuse, je la recommande néanmoins.
Verified traveller
Stayed 1 night in Dec 2022
Response from manon on 14 Dec 2022
Bonjour,Nous vous remercions pour ce retour constructif qui ne peux que nous aider à nous améliorer.Nous serions ravis de vous accueillir à nouveau lors d'un prochain passage.Belle journée à vous,Cordialement,Manon
Chers Clients
Nous vous remercions pour votre excellente appréciation et attendons le plaisir de vous accueillir prochainement,
Nous vous souhaitons de joyeuses fêtes de fin d'années.
Cordialement / Nathalie et son Equipe
Toujours aussi professionnels !!
La chambre très confortable, très propre et surtout calme (alors qu’elle se situait juste à côté de l’ascenseur).
Une première demande, (lors de mon tout premier séjour chez eux) est enregistrée et appliquée à chaque réservation (pour dire à quel point ils sont attentifs aux besoins du client.
Die Damen an der Rezeption waren freundlich und ich durfte auch schon früher ins Zimmer. Das Zimmer war okay, aber besonders das Bad bräuchte mal ein Renovierung. Insgesamt fehlten Flair und Gemütlichkeit. Gruselig war das Parkhaus, weil es Glückssache war, ob der Bewegungsmelder und damit das Licht angingen.
Anke
Stayed 1 night in Aug 2021
8/10 Good
Klaus
Travelled with family
9 Aug 2021
Liked: Cleanliness, staff & service
God morgenmad.
På gennemfart, så nemt at komme til fra motorvejen. Rent og ordentligt, men noget slidt, så 3 stjerner må være det. Morgenmad rigtig fin til prisen (12 euro).
Pænt og rent hotel. Egnet for overnatning i forbindelse med gennemrejse. Parkering på stedet og en meget fin restaurant med udeservering. Ungt personale med et smittende initiativ som ma kun kan beundre. Alt i alt et godt valg til prisen.
Hôtel un peu vieillot, cependant largement compensé par la qualité d'accueil de l'ensemble de l'équipe.
Olivier
Stayed 3 nights in May 2021
Response from Nathalie et son équipe on 3 Jun 2021
Cher Client,
Nous vous remercions pour votre retour suite à votre séjour dans notre établissement. Nous attendons le plaisir de vous accueillir prochainement.
Bien cordialement