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"Extremely disappointing stay at LUX* Le Morne. While the property positions itself as a luxury resort, the experience fell far short of that standard. A major issue was the presence of a large number of cats roaming freely across the property, including around and inside restaurant areas. This was not disclosed anywhere on the website or booking platforms. This is particularly concerning as my wife is allergic to cats and became extremely uncomfortable and anxious throughout the stay. She barely stepped out of the room for most of the trip, which completely defeated the purpose of a holiday and made it feel like a waste of money. This should have been clearly communicated before booking so guests can make an informed decision. Cleanliness was also a concern. Ants were noticed in multiple areas, and even the coffee machine appeared unclean and poorly maintained. Overall hygiene standards felt inconsistent and not in line with a premium property. Food was another disappointment. Prices were very high—comparable to fine dining or Michelin-level expectations—but the quality, taste, and presentation were only average at best, in some cases closer to casual roadside standards. The room air conditioning was old and ineffective, making comfort difficult in the tropical climate. Basic room infrastructure clearly needs upgrading. While the location is scenic, the service, maintenance, food quality, and hygiene do not justify the rates charged. NOT RECOMMENDED FROM MY SIDE!"

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"We had an amazing time Value for money All inclusive"

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"The room was well clean by Raginee every day very happy with that. Service at the restaurant was very poor the staff are very slow. "

"Very slow service. Poor management. "

"La Pirogue is one of the loveliest hotels in the world! A well-balanced mix of laid-back island charm, with professionalism, friendliness, fun activities and the best hotel food you will find anywhere (mix of authentic local and themed international, always something for everyone and a classy pastry section straight out of Paris!). The grounds are picturesque and immaculate, whilst the staff are amazingly friendly and attentive. Cannot recommend La Pirogue highly enough! "