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"Perfect location for tourist activities. All the staff we interacted with were friendly and very helpful. We appreciated their English language skills because our Portuguese is very limited. The hotel is of another era and transported us back in time with its old world charm, although maybe a little faded from its heyday. The many historic photos of the hotel and others in the same hotel group were fun to look at. The breakfast was VERY good with a wide selection of hot and cold options. The room included an entrance area separating the bathroom and bedroom, and were well appointed. We felt pampered. We also had a nice view of the downtown area and beyond from our room. We would definitely stay again on a return trip to Coimbra!"

"Amazing stay. I wish we had more time. Great facilities, courteous staff, nice food and wines. "

"The service at this hotel was unparallel. I needed a medication and they sent a driver to the pharmacy to pick it up and bring it back to the hotel. I also needed hiking boots and they went to a hiking shoe store bought me my size got them on sale and brought them to the hotel. I’ve never experienced such incredible service before at a hotel."

"Anna greeted us upon arrival and not only checked us in, but walked us to our room. The property is wonderful, clean, well attended and in a perfect location. Staff are always available and smiling. Breakfast buffets are numerous, plentiful and delicious. We enjoyed our room with a balcony overlooking the river very much. "