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White Crystal Inn

3.5 star property
Travelers gather around the firepit after skiing or explore other winter activities like tubing and snowshoeing in this mountain retreat

Choose dates to view prices

At White Crystal Inn, guests enjoy genuine mountain hospitality surrounded by snow-capped peaks. With 18 on-site restaurants, a welcoming firepit, sauna, and spa tub for post-slope relaxation, plus ski-in/ski-out access and free in-room WiFi, it's perfect for family adventures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8.99 to 18.99 for adults and CAD 8.99 to 18.99 for children
  • Cleaning/housekeeping/linen fee: CAD 54.6 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Is White Crystal Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at White Crystal Inn?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at White Crystal Inn?

Check-in start time: 4 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at White Crystal Inn?

Checkout is at 10 AM.

Where is White Crystal Inn located?

Located in the mountains, this slopeside Beaverdell hotel offers ski-in/ski-out access within 2 mi (3 km) of Big White Ski Resort, Bullet Express and Ridge Rocket Express.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

9.8

Location

9.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 18 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and ideal location!

Hotel was awesome! Very friendly staff, large room and couldn't have asked for a better location right in the Village. There are restaurants, shops, runs and the gondola down to the skating rink and tubing right outside your door. Loved having the free underground parking to leave my vehicle, since we walked everywhere it wasn't needed all weekend. The hotel is a bit dated but has a cabin like feel and suits a hotel room at a ski hill. Considering the price it was all around a great choice and I would definitely stay again!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Location. Large rooms. Friendly staff. Clean.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities
This property is in the best location in Big White. You can ride to the closest chairlift from the hotel door; you can walk to the nearby bars and restaurants. From my room, I could see the gondola that takes you to happy valley and the CAF (cafeteria). It is older. eg bar heater that needed tweaking by maintenance, the shower pipes make a squawking noise, but the window has priceless views. Overlook the dated furniture for being close to the slopes at an affordable price with the friendliest staff
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Ski In - Ski Out Location

The hotel staff was excellent, the room was clean and spacious, the ski locker room and parking garage were convenient. The Bullwheel restaurant/bar on site are great. But, what I liked best was the location in the Village! I'd go again!
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son's 3rd Birthday Weekend

We had such a great weekend for my sons 3rd Birthday- the hotel staff were BEYOND amazing and so helpful kind and friendly and went above and beyond making sure our stay was amazing. Thanks so much to the staff you guys are the best! we will definitely be back.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski and ski out at this hotel

Staff were very friendly and helpful. Room was quite large and the beds and pillows were extremely comfortable. Room was very basic and dated but very clean. The restaurant in the hotel had amazing food and the staff at the restaurant were so friendly.
Verified

8/10 Good

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent ski in/ski out location.

Basic rooms but very clean. Beds were a bid hard. Great location, right in the heart of the village.
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service

Great skin-in-out!

I stayed at White Crystal Inn. for four nights. The location of the hotel is fantastic, providing the luxury of skiing right to the hotel door. I liked how the skis can be left in a locker instead of the room since this avoids some of the wet mess or possible accidents related to this hassle. The room was very clean and the furniture was adequate and functional. The staff was fantastic both at the reception, and restaurant downstairs. The only thing I would recommend is for an upgrade to the door locks. The hotel is still using old key locks which are easily lost and cost a lot more to replace. Finally, I really liked the quite time policy which runs between 11pm to 7am. I would recommend this hotel to anyone skiing at big White.
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities

There to ski

Great location with friendly service. Beds are a little hard. Would go back
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fantastic

Shared a premium room with another couple in a tidy, comfortable room with plenty of space for all our gear, that looked out right on to the slopes. Very satisfied, would definitely recommend. Walked out the door directly on to the skifield and could buy tickets and get bakery food next door.
Verified

8/10 Good

AJ

Liked: Cleanliness, staff & service, room comfort

Nice hotel near ski lifts

Check in was easy. Rooms were clean and very large. Beds were comfortable. Very quiet during the night.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Huge rooms, friendly staff, best location on the mountain!
Verified

6/10 Okay

39, f

Liked: Cleanliness
Disliked: Room comfort

Dated room lacking amenities

Dated furniture and room. Bed was falling apart. Could not ring reception from room. only one hot tub and no pool.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

greta location

Cant beat the location to the slopes and village!
Verified

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, could be better

Room was nicer than expected, and a good value at the price paid. Noisy though, so if you value your sleep, may want to consider other options.
Verified

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service

Excellent location!

The rooms are a little dated but it was nice and clean. Amazing location.
Verified

4/10 Poor

don

Disliked: Cleanliness, property conditions & facilities, room comfort

Our Weekend

The room had a very strong pungent smell upon arrival - for a non smoking room, it was as if the cleaning crew oversprayed deoderant cleansing - all rooms booked so was impossible to change. This smell was really bad. and on a cold winter night we had to keep the window open. Not acceptable at all. There was no spacein the bathroom to place any cosmetics so we had to move a chair in there to place lotions etc on. Main door didn't close properly. Light to bathroom was inside on right wall which in the middle of the night was very awkward. Insufficient light in bathroom - when in shower it was very dark. Staff were pleasant, but overall for $150 per night, not acceptable.
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, room comfort

Great location

The location was great we were able to get everywhere on the hill easily and you are right in the hu of the action in the village. Staff was friendly we would stay there again.
Verified

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities

Great ski-in/ski-out location

The hotal location is very convenient for the ski slopes as well as the village. The rooms were a very good size, although the bathroom was on the small side. Underground free parking was a real plus and they were very obliging in letting us leave the car after we had checked out to sneak in one last ski day! The only minor downside was that the TV is pretty tiny for a room that size, but that's not a big deal!
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Great Location in Village

Great location in the middle of the village and very friendly and courteous staff. The hotel restaurant had great food and service well. The room provided was in need of updates. Bathroom door did not lock and shower made a terrible noise when in use and had no water pressure. Would definitely stay at this hotel again but would not stay in that room.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation

This hotel is located in the village which means that you are close to all attractions. It makes everything very accessible.
Verified

8/10 Good

Parker

Liked: Cleanliness, room comfort

Hotel at Big White ski resort Kelowna BC

Excellent location-ski in/ski out!!! Great food at restaurant and friendly service-a basic three star but clean!!
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service

Gute Lage

Etwas ältere Zimmer, aber gute Lage
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and the hotel staff were wonderful!
Verified

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White Crystal review

Ski in Ski out was great. Easy access to restaraunt.