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"Excellent room for a first time trip to Waterton"

"Our cabin had some cooking items Was a good size but bathroom very small This was updated with a new shower which you pull down the faucet we did not know how it worked until maintenance showed us Needs a little TLC "

"We weren't happy with our room and the staff upgraded us to the new area of the building. Which was much better and cleaner. Thank you"

"Staff were helpful"

"The only problem was the pillows were too soft for my wife and I."

"Few choices on breakfast "

"No one in the lobby. You had to call a phone number to get assistance for check-in. When we did that the gentleman was quite busy so we said we would go and have some dinner and then come back. Came back in an hour and there was a text message from him that the door to the room was propped open and the key was on the bed. Went into the room sheets were clean bed was clean, but the rest of the room really needed some work inside the microwave was very greasy. The fridge wasn’t plugged in. The whole room was just in need of a really good cleaning. It also needs a good update the curtains and the bedding, although clean were ancient and the inside of the window was absolutely filthy. We declined to shower in the tub because it was not very clean and the bathroom sink also needed some work. We will not stay there again nor would we recommend it. The young man who was in charge of the phone calls and leaving the key was pleasant. We text him later to please bring some extra pillows and a remote for the TV which he did so with a smile. The Room advertises cable and there is no cable in the room be aware if that’s important to you. We won’t stay there again, but it’s served its purpose."

"We were very pleased with our stay. The outside of the building is kept clean, the staff was super friendly and welcoming, our room was clean and fairly decent sized, the bed was absolutely magical after a long drive. So comfortable. We will definitely being staying there again the next time we go to Pincher Creek. "

"Clean quiet property "