Search Hotels Near Bear Den Zoo and Petting Farm, Waterford

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"Everything was great. We went there to celebrate my daughter’s birthday in March and she had a blast. I also noticed they have daily things to do which was extremely fun and organized. The only thing that my partner and I were not quite satisfied was the food. But other than that such a great getaway spot for kids and parents. "

"It seemed fresh. I have so many allergies I couldn't have anything besides the apple and a glass of juice. I was very disappointed that I was told I had 2 QN beds, I didn't. It was on the second floor with no elevator. I told them I can't do stairs and my friend had a knee-replacement. There was no way we could have a second floor. We were given a room on the first floor that supposedly had a QN bed, it did NOT. It was a full bed with reduced sized pillows. I was not amused and I let the front desk know. They claimed that was all they had available. I noticed that they appear to be extremely understaffed because over the 2 days I was there, I continually saw the same people. The handicapped room had only cups, etc. for ONE person. I was disappointed with the room. Being in the hotel business you should know what size beds your rooms have instead of arguing with the customer about it. It was obviously a double/full-sized. Chairs are insufficient. Only one in the room. Many things were done for renting as a single person room. "

"We frequent this hotel often, it has everything we need as a family of 5. The pool,breakfast and happy hour is all really nice! My only complaint would be, the room was dirty. The walls and around the coffee maker had stains and marks."

"Water park was very cold and the room was not the cleanest. It smelt like someone lived there and it was very dusty. "

"Very helpful and friendly staff. We didn't like that people were smoking and stinking up the hallway. Property could use some updates. Our stay was fine."

"Nice hotel and close to airport - shuttle service provided was very prompt on pickup"

"Someone Stole My Loafers Microwave Didnt Spin, Staff At Counter Dave Worked Sunday Evening Made Me Pay For An Extra Waterpark Pass Because I Booked Thru A 3rd Party So I Wouldn’t Recommend Booking That Way, Prices Were The Same. Room Wasn’t Clean Smelled Like Dog. O And Maintanence Woke Me And My Family Up At 7am So Loud And I Think He Took Loafers. Btw No Good Movie Channels Nor Netflix Smh"

"Clean room, great breakfast spread "