Search Spa Hotels in Bay of Fundy & Annapolis Valley

"Do not know. The restaurant had great survice and food. Very hamdy that it is kpen yell 1. Pizza and hot meals. Great after a long day of travel"

"Room was clean. Staff was very helpful."

"Excellent work!"

"We stayed here before and had a great experience. Location is great and rooms are clean and comfortable. Last night however, was a regrettable experience for which we will not return. Our room had no hot water in the tub. An issue that can happen anywhere, but the manner in which it was dealt with by the lady at the front desk was appalling. We were told to run the tub for 15 minutes. When we returned to the front desk to say the problem was not yet resolved, she was on the phone and still had yet to call maintenance. A cupón for breakfast was offered. We were told there were no other rooms available, yet she was still checking in other customers. After being offered a room under construction for showering purposes, we declined and engaged Expedia. The lady told Expedia that the issue was resolved. It was not. A vacant room was found and once again, it did not have hot water and we were told maintenance was not answering the phone. There was some back and forth at the front desk with the lady who remained clipped, unapologetic and downright rude. Between Expedia calling the location and a gentleman named Jae talking over, another room was found, albeit 2 hours later and we settled in after 12am. We are grateful to Expedia (and Jai at the hotel) who helped find a solution. Jai was helpful, professional and apologetic for the situation. The lady at the front desk could benefit from conflict resolution and problem solving skills. She is not the face of a Hilton. "

"Excellent staff. Beautiful surroundings"

"Upon arrival we were given our room key, pointed to the elevator, and that was it. No itinerary, no pool schedule no breakfast schedule. We asked when the complimentary breakfast was and was told from 7-11am. We came and went from the hotel a few times throughout the day and nobody ever cleaned the room. People were leaving beer cans in the hallway, drinking openly in the lobby (not the bar) and drinking in the halls/ elevator. We asked for more towels at some point and were givin a few more, and still…they didn’t take the old towels or make the bed. When talking to the front desk staff it always seemed like we were bothering them. The next day when we decided to go get the “complimentary” breakfast we asked about. We were handed a bill. After asking the waiters about this they shrugged and said it wasn’t included in our room. We did get a 20% discount on the food after asking about what we were promised multiple times. Unfortunately for the price we payed, we ate cold, chewy buffet food, with undercooked/ raw in the middle sausage. When leaving we told the staff how disappointed we were, which led to a discount on parking (1 of 2 nights parking was free) . Paying 28 dollars a night to park in a hotel where you are staying felt ridiculous anyway. This hotel has so much potential, but was a total let down."

"Very timely and smooth check in. Friendly service and great food! Room was very clean and comfortable. "