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"Excellent Hotel (in the very Competitive Kuala Lumpur 5-Star Hotel Market)"

"Stayed at the Club Level, which certainly was superb, from the afternoon High Tea to the Cocktail Hour in the afternoon. "

"Great location if you plan to use the railway system, right next to Kl Sentral station, a short walk within the buildings. Next to the Sentral Mall, food galore everywhere you look. A huge spread buffet breakfast, great value. Only downside is that the slightest noise outside can be heard through the door. Maybe a good insulation around the door can help. "

"Excellent room layout."

" Clean rooms, great location with shopping malls around, but slow check in process."

"First class service all the way. Very centrally located."

"Each room we stayed in there was something didn't work and we had to call staff and changed room. "

"Staff are excellent but I had an issue with my room aircon controller that was not fixed as was committed, made sleeping highly uncomfortable."

"Enjoyed the buggy service provided by the hotel to KLCC (to and fro)."