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Nagoya Mansion Hotel & Residence

Star Rating
4 out of 5
Photo gallery

Reviews

3.5 / 5Good
163 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Nagoya Hill Mall
    10 min walk
  • Popular Location
    Harbor Bay Ferry Terminal
    39 min walk
  • Popular Location
    BCS Mall (Batam City Square)
    3 min drive
  • Airport
    Batam Batu Besar (BTH-Hang Nadim)
    19 min drive

Choose dates to view prices

  • Executive Deluxe, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More details
  • Suite Mansion

    More details
  • Double Or Twin Executive Deluxe Mansion

    More details
  • Triple Business Mansion

    More details
  • Double Or Twin Deluxe Mansion

    More details

About this area

Batam

In the city centre, Nagoya Mansion Hotel & Residence is in a walkable area with good shopping. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area.

What's nearby

  • Popular Location
    Nagoya Hill Mall - 10 min walk
  • Popular Location
    Harbor Bay Ferry Terminal - 39 min walk
  • Popular Location
    BCS Mall (Batam City Square) - 3 min drive
  • Popular Location
    Maha Vihara Duta Maitreya Buddhist Temple - 5 min drive
  • Popular Location
    Maha Vihara Duta Maitreya Temple - 6 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • Where to eat
  • La Bamba Restaurant – Restaurant offering Indonesian cuisine. Serves breakfast daily.
  • La Brisa Foodpark – Al fresco dining restaurant offering Indonesian cuisine. Serves lunch and dinner daily.
  • Parlente Bar – Bar. Open daily.
  • La Brisa Juice Bar – Open daily.

About this property

Nagoya Mansion Hotel & Residence

4-star, family-friendly hotel, walk to Nagoya Hill Mall
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 200 rooms boast fireplaces, and offer free WiFi and LCD TVs. Guests will also find minibars, room service (during limited hours) and premium bedding.
Nagoya Mansion Hotel & Residence offers 200 forms of air-conditioned accommodation with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower.
This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
In addition to a full-service spa, Nagoya Mansion Hotel & Residence features an outdoor pool and a fitness centre. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
A business centre is on-site at this 4-star property. This family-friendly hotel also offers a kids' pool, spa services and a terrace. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours) and an area shuttle. On-site self-parking and valet parking are complimentary.
Nagoya Mansion Hotel & Residence is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Puncak Alam SPA has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
The spa is open daily. Guests under 4 years old are not allowed in the spa.

Policies

Check-in

Check-in between 2 PM - midnight

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 320000.0 per night.

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 160000 per vehicle (one way)
  • Rollaway bed fee: IDR 320000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. No pets or service animals are allowed at this property.

Property is also known as

  • Nagoya Mansion Hotel Batam
  • Nagoya Mansion Hotel
  • Nagoya Mansion Batam
  • Nagoya Mansion
  • Nagoya Mansion & Batam
  • Nagoya Mansion Hotel & Residence Hotel
  • Nagoya Mansion Hotel & Residence Batam
  • Nagoya Mansion Hotel & Residence Hotel Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 160000 for adults and IDR 80000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free babysitting/childcare
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Shower

Entertainment

  • 32-inch LCD TV
  • premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Safe

Nearby things to do

Where to eat

  • La Bamba Restaurant – Restaurant offering Indonesian cuisine. Serves breakfast daily.
  • La Brisa Foodpark – Al fresco dining restaurant offering Indonesian cuisine. Serves lunch and dinner daily.
  • Parlente Bar – Bar. Open daily.
  • La Brisa Juice Bar – Open daily.
5 - Excellent
32
4 - Good
65
3 - Okay
37
2 - Mediocre
16
1 - Poor
13
3.7
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.6
Property condition

5/5 Excellent

Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls

Stayed 1 night in Nov 2019

4/5 Good

Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.

Stayed 2 nights in Sep 2019

5/5 Excellent

Stayed 1 night in Sep 2019

2/5

It was average. Front desk was not very friendly. Not very clean.

Stayed 1 night in Jun 2019

2/5

Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc

Stayed 2 nights in Jul 2019

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