Lai Lai Mutiara Hotel

3.0 star property
Travelers find both comfort and convenience at this hotel near Nagoya Hill Mall, with easy access to Harbour Bay Ferry Terminal for island exploration

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Just steps from Nagoya Hill Mall, Lai Lai Mutiara Hotel offers a practical base for Batam visitors. Enjoy in-room WiFi, laundry facilities, on-site dining, and free self-parking throughout your stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Lai Lai Mutiara Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lai Lai Mutiara Hotel?

Self-parking is free at this property.

What time is check-in at Lai Lai Mutiara Hotel?

Check-in begins at 2 PM.

What time is check-out at Lai Lai Mutiara Hotel?

Checkout is at noon.

Does Lai Lai Mutiara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lai Lai Mutiara Hotel located?

Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal and Grand Batam Mall. BCS Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

10

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

Rachman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with family

Very good hotel, the service is very friendly, the rooms are very clean. We are very satisfied to stay at this hotel.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Manish

Liked: Cleanliness, staff & service, room comfort

Close to the nightlife area.

Clean rooms. Friendly staff. Close ti the pubs/bars and eating joints.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

l

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good stay.

No comb.. quite dirty...room no window... have smoke smell... very far from nogaya mall... Bed ok..
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018