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"Our second time at Eurostar Hotel Real. Simply put, OUR FAVORITE HOTEL OF ALL TIME! And, we have lived a long life, being elderly,"

"I had a very disappointing experience. I specifically booked and paid an additional €25 for an upgraded room, but upon arrival, I was given a standard room with separate beds—the most basic option listed on Expedia. This was already frustrating, as it did not match what I had paid for. The situation became worse with the air conditioning, which was not functioning properly. Instead of cooling the room, it was mostly blowing hot air, making the environment very uncomfortable. As a result, I had no choice but to open the window. The hotel is located in a very central area(this is why I choose it), with a bar and restaurant nearby. Since it was a Friday night, the noise levels were extremely high, and I was unable to rest at all. Additionally, the overall maintenance condition of the hotel is far below the NH standard I am accustomed to, which made the experience even more disappointing. I was only stopping over while traveling by car, hoping for a good night’s rest, but this turned into a complete nightmare. Overall, this experience fell far below expectations and was very disappointing."

"The apartment had fantastic views of the estuary and city, and was spacious. Had basic cooking equipment, but not really sufficient for regular self- catering. Decor a bit tired, and could do with Netflix / Prime on TV for travellers for whom Spanish isn't their first language. "

"I love this hotel, we visit every year. It is very relaxing, the pools are great and the indoor thermal pool is amazing. Spa service is very good also. Food is fantastic, staff are very professional and friendly. The service in the bar/cafe can be very slow. The bedrooms are very old and really need to be renovated, they smell of damp and are very dusty. It is a shame as the rest of the hotel is absolutely lovely."