Reception

Reviews of ibis Barcelona Ripollet

2 out of 5
ibis Barcelona Ripollet
Can Masachs 18-20, Ripollet

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 518 reviews" "
Rating 8 - Good. 208 out of 518 reviews" "
Rating 6 - Okay. 55 out of 518 reviews" "
Rating 4 - Poor. 16 out of 518 reviews" "
Rating 2 - Terrible. 15 out of 518 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing.
Stayed 2 nights in May 2024

6/10 Okay

Philip

Disliked: Amenities, property conditions & facilities
The property was not very convenient for transportation to and from the airport. However, I take responsibility for not knowing this as I did not do enough research
Stayed 1 night in May 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in May 2024

10/10 Excellent

Ivo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the price.
Stayed 3 nights in May 2024

8/10 Good

Shane, BOUNTIFUL

Liked: Staff & service, property conditions & facilities
Comfortable stay, quiet, felt safe, staff helpful. Toilet was not clean, remains still present, light next to bed not working.
Stayed 2 nights in May 2024

10/10 Excellent

KWANGIL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything wonderfull!!!!
Stayed 4 nights in May 2024

6/10 Okay

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed from May 4-7 and May 10. The rooms are bare with no face towels, box of tissues, no fridge, no coffee dispenser etc in short nothing but the bed! The basement parking was free, but reeking of sewage and urine. This is one of the very basic hotels we’ve lived in. Would not come again nor would I recommend.
Stayed 1 night in May 2024

6/10 Okay

Francis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Like, Cleanliness, Breakfast. disliked Room was too compact and basic, no box of tissues(they do supply when I asked for one, they offered me a toilet rool), no drinking water, a/c did not work well, no hand towels(they do not supply)
Stayed 3 nights in May 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparse concrete and blacktop industrial area. Felt safe, but not warm environment - especially in rain.
Stayed 2 nights in Apr 2024
Response from ibis Ripollet on 6 May 2024
Hey Doug, thanks for sharing your feedback. We're glad to hear you felt safe during your stay. We'll work on making the environment warmer, especially on rainy days. Hope to see you again soon! Take care,Ana Vibis Ripollet

4/10 Poor

Carlos

Stayed 2 nights in Apr 2024
Response from Ibis Ripollet on 6 May 2024
Estimado Carlos, Quiero agradecerte el tiempo que te has tomado para valorarnos, esto nos ayuda a mejorar día a día.Por tu puntuación deducimos que la estancia no alcanzó tus expectativas, pero no podemos ver ningún detalle al respecto. Queremos invitarte a compartirlo con nosotros y haremos todo lo posible para encontrar una solución.Una vez más, muchas gracias por tu tiempo, Un cordial saludo,Ana VIbis Ripollet

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold because the heater was not working.
Stayed 4 nights in Apr 2024

2/10 Terrible

Maverick

Stayed 5 nights in Apr 2024

8/10 Good

Bianka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, hood breakfast, friendly - helpful staff. Little bit far from Barcelona center - there is a train station in 5 min walk, but train schedule is not always accurate, which can cause issues, especially traveling back to the hotel at the evening. But overall it’s a nice hotel for a good price, with a lot of shops/ food options around it.
Stayed 5 nights in Apr 2024
Response from Ibis Ripollet on 25 Apr 2024
Dear Bianka, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Earl, Farmington

Travelled with partner
Liked: Amenities
Near a children's play area. Nice community setting. There is a nearby grocery store around the corner. A pleasant walk to the Renfe station.
Stayed 2 nights in Apr 2024
Response from Ibis Ripollet on 25 Apr 2024
Dear Earl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Ibis Ripollet on 25 Apr 2024
Dear Anila, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are fantastic. The park areas and the abjointing open space needs attention with trash, debris and unsightly graffiti.
Stayed 2 nights in Mar 2024
Response from Ibis Ripollet on 23 Apr 2024
Dear William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Kafayat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay! Away from the centre but easily accessible to the train station
Stayed 1 night in Mar 2024
Response from Ibis Ripollet on 12 Mar 2024
Dear Kafayat,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Yawar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Ibis Ripollet on 12 Mar 2024
Dear Yawar,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Though the stay was very good and it served decent meals, there were few restaurants available locally. It’s about 30 minute train ride into Barcelona city centre and it takes about 10 mins walk from Cerdanyola del Vailes Railway station. The railways seems to have a lack of investment as through out my stay units had broke down or were late or as on the last day they were down to one line. It didn’t matter as I was on holiday. The staff speak limited English and are usually very busy, The hotel is more of a business hotel than a tourist one. There are a number of drinking establishments if you look. A McDonalds and Lidl next door too. Next door is a cafe come bar but the surroundings look a bit desolate, with an lgbt park and a bridge across the main motorway. I wouldn’t recommend as a base for visiting Barcelona City as you’d probably be better off with something more central. If your on a business trip it’s perfect with plenty of parking, good meals and friendly staff
Stayed 5 nights in Feb 2024
Response from Ibis Ripollet on 12 Mar 2024
Dear Nigel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

6/10 Okay

Rastislav

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price.
Stayed 3 nights in Feb 2024

8/10 Good

Lee William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were both professional and polite and were able to deal with those last minute things such as a replacement toothbrush etc without any fuss. The hotel is only a short walk away from the town centre and the railway station which has a frequent service in to central Barcelona. The hotel benefits from a secure car park which is free and provides good peace of mind. The hotel is located in a more industrial zone of Ripollet which means over night there can be a lot of loading and unloading taking place and this can be a bit disruptive if you are a light sleeper. The room was spacious and clean and the bathroom comes with a shower and has both shampoo and liquid soap provided along with a hairdryer. The bed was comfortable and the bedding was but my preference would be for thicker pillows. Overall I would recommend the hotel, it is a well connected location and means you are also close to the national park and the mountains giving you the best of access to the city and countryside. It also allows you to experience a small town which has a wide variety of shops and places to eat.
Stayed 2 nights in Jan 2024
Response from Ibis Ripollet on 22 Jan 2024
Dear Lee William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The hotel was clean and modern, the room comfortable. Free secure onsite parking was a great point for us. Plenty of cafe's and convenience stores nearly. Train station was an easy 800m walk and goes directly into the city. If looking to eat out, we highly recommend Calvari Pizzaria.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jelisaveta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a room has everything one might need! Its not the closest to the city but it makes up for that with the price. Affordable for Barcelona (at least when we went) I recommend!
Stayed 4 nights in Nov 2023
Response from Ibis Ripollet on 27 Nov 2023
Dear Jelisaveta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Great budget hotel outside the city
Nice budget hotel with outstanding service. Room was clean and the bed very comfy. Good water pressure and plenty of hot water. The restaurant and bar were good with fair prices. Breakfast buffet was excellent with plenty of hot choices. A self serve laundry is a short walk away with many local cafes with good food and even better prices are close by. But. The hotel is outside the city. It is a good ten minute walk to the train station that goes to Barcelona. If you should purchase the Barcelona tourist card with metro/buses and trams be aware it does not cover the commuter trains. With the walk to the station it is about 45 mins. to Barcelona. The area is safe to walk even at night. Enjoy your stay.
Stayed 5 nights in Oct 2023
Response from Ibis Ripollet on 3 Nov 2023
Dear William, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Simael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast.
Stayed 4 nights in Oct 2023
Response from Ibis Ripollet on 24 Oct 2023
Dear Simael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Lawrence, FPO, AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to go
Stayed 3 nights in Sep 2023
Response from Ibis Ripollet on 17 Oct 2023
Dear Lawrence, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Ibis Ripollet on 6 Nov 2023
Dear Kelly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Rate is good. Metro train is 1/2 mile walk. Not so bad if you are in good shape. Train goes direct to downtown.
Stayed 3 nights in Oct 2023
Response from Ibis Ripollet on 17 Oct 2023
Dear Sandeep, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Amjad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price.
Stayed 2 nights in Sep 2023
Response from Ibis Ripollet on 3 Oct 2023
Dear Amjad,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Stephen, Lynnwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ibis Ripollet on 25 Sept 2023
Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

6/10 Okay

Mohamed

Travelled with group
Liked: Cleanliness, staff & service
Okay
Stayed 4 nights in Sep 2023
Response from Ibis Ripollet on 21 Sept 2023
Dear Mohamed,Thank you for taking the time to tell us about your experience at the ibis Barcelona Ripollet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Tomson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located close to a train station. The area is very quiet but the rooms have very minimal facilities (no fridge, microwave or ironing boards). Excellent breakfast is provided though. Would certainly stay there again.
Stayed 2 nights in Aug 2023
Response from Ibis Ripollet on 21 Sept 2023
Dear Tomson,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee machine, good AC
Response from Ibis Ripollet on 1 Sept 2023
Dear Alexandre, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

10/10 Excellent

IEVA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for a quick stay
It was very nice. Comfy room, parking on site.
Stayed 1 night in Aug 2023
Response from Ibis Ripollet on 30 Aug 2023
Dear Ieva, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Meera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Ibis Ripollet on 24 Aug 2023
Dear Meera, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

naisan

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2023
Response from Ibis Ripollet on 24 Aug 2023
Dear Naisan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

6/10 Okay

GOUR, Orleans

Travelled with partner
Liked: Cleanliness, staff & service
Internet was good Staff was good But this hotel is way out of Barcelona city.
Stayed 2 nights in Jul 2023
Response from Ibis Ripollet on 2 Aug 2023
Dear Gour,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

alejandro

Liked: Cleanliness, staff & service
Me gusto ls estancia si lo recomiendo en lo personal
Stayed 2 nights in Jul 2023
Response from Hotel Ibis Ripollet on 24 Jul 2023
Estimado Alejandro,Muchas gracias por tu buena puntuación acerca de nuestro hotel! Nos alegra que hayas disfrutado de tu estancia con nosotros y esperamos poder pronto verte de vuelta.Atentamente,Ana VHotel Ibis Ripollet

10/10 Excellent

Didia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice , and you could move around easily
Stayed 3 nights in Jul 2023
Response from Hotel Ibis Ripollet on 24 Jul 2023
Dear Didia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VHotel Ibis Ripollet

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was far from downtown Barcelona, and I should’ve read the reviews or looked further into the distance. Hard to get a taxi or Uber.
Stayed 2 nights in Jun 2023
Response from Ibis Ripollet on 3 Jul 2023
Dear Gabriela, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Peter

Stayed 1 night in Jun 2023
Response from Ibis Ripollet on 28 Jun 2023
Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2023
Response from Ibis Ripollet on 27 Jul 2023
Estimada Jessika,Muchas gracias por tu buena puntuación acerca de nuestro hotel! Nos alegra que hayas disfrutado de tu estancia con nosotros y esperamos poder pronto verte de vuelta.Atentamente,Ana VIbis Ripollet

8/10 Good

Deepthi

Stayed 3 nights in Jun 2023
Response from Ibis Ripollet on 14 Jun 2023
Dear Deepthi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and reasonably priced.
Stayed 2 nights in May 2023
Response from Ibis Barcelona Ripollet on 6 Jun 2023
Dear Helen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Ana VIbis Barcelona Ripollet

10/10 Excellent

Carolyn

Stayed 4 nights in May 2023
Response from Ibis Ripollet on 3 Jul 2023
Dear Carolyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Ripollet

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
It's more like Ibis budget - there is just a bed and shower. No kettle, no fridge, and even face/hand towels should be requested at the reception every day. The staff was nice and friendly.
Stayed 3 nights in May 2023
Response from Hotel Ibis Ripollet on 29 May 2023
Dear guest,I want to thank you very much for your comments regarding your stay at ibis Barcelona Ripollet. I am sorry to read that you had problems with your room. We inform you that none of the rooms have kettle/fridge. This information is in ours websites.Our reception is open 24h to resolve any problems and you can to add more towels every day in your stay for free.Thanking you once again for sharing your experience with us and hoping that your next visit will be much better than the previous one. Best regards,Ana VHotel Ibis Ripollet

10/10 Excellent

Mohammed Haroon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay and excellent staff
Stayed 3 nights in May 2023
Response from Ibis Barcelona Ripollet on 22 May 2023
Dear Mohammed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana VIbis Barcelona Ripollet

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
iam so happy.
Holiday
Stayed 5 nights in Mar 2023