Exterior

Reviews of Best Western Baraboo Inn

2.5 out of 5
Best Western Baraboo Inn
725 W Pine St, Baraboo, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities
Clean
Stayed 1 night in May 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool and hot tub were closed! I was very disappointed! I was looking forward to swimming and soaking in the hot tub. I was never notified the pool and hot tub were not in service ahead of time. I really would have stayed elsewhere if I had known!
Stayed 1 night in May 2024
Response from Tami on 7 May 2024
Jan I'm sorry you were unaware that our hot tub and pool were closed when you looked it up online. I make every effort to update the third-party websites. After a fire, we are currently renovating the hot tub and pool. We appreciate you visiting with us and leaving a review. I hope you'll return and spend more time when the pool opens.

10/10 Excellent

Nenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with all everything
Stayed 1 night in May 2024
Response from Tami on 7 May 2024
Nenita, thank you for staying with us and for your review. I am pleased that our location was convenient for you. I hope you stay with us again.

2/10 Terrible

Matt

Disliked: Amenities, property conditions & facilities
Came from out of town and the only thing we wanted at the hotel was a pool, which this one was supposed to have. Checked in, got things settled in our room then headed down to the pool area, of course its being worked on and doesnt even have water in it.
Stayed 1 night in May 2024
Response from Tami on 4 May 2024
Matt, I am sorry that you didn't see online that our pool is currently closed. We had a fire in the pool equipment and we are in the process of getting it back up and running. I am sorry for the inconvenience this may have caused you. I hope you will come stay again when it is operational. Thanks

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property. Easy registration. Breakfast was ok but not great. Noisy.
Stayed 1 night in Apr 2024
Response from Tami on 3 May 2024
Paula, thanks for staying with us. I am sorry about the noise during your stay. I hope you will stay here again sometime.

10/10 Excellent

rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Everything was wonderful!
Stayed 1 night in Apr 2024
Response from Tami on 28 Apr 2024
Thanks Rick! We hope you stay here again!

10/10 Excellent

angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean
Stayed 1 night in Apr 2024
Response from tami on 27 Apr 2024
Thanks for staying with us Angelo!

6/10 Okay

Tammy Lynn

Stayed 1 night in Apr 2024
Response from Tami on 28 Apr 2024
Thanks for staying with us and for the review, Tammy!!

6/10 Okay

Brady, Rochester

Travelled with family
Disliked: Amenities
Average for the price point. Pillows were extremely small, pool and hot tub not open.
Stayed 1 night in Apr 2024
Response from Tami on 9 Apr 2024
Brady, thank you for the review and for staying with us!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a mistake on my check in date and they were still very helpful in getting me in on the correct day! Thank you to the staff there for helping me on the issue
Stayed 1 night in Mar 2024
Response from Tami on 6 Apr 2024
Robert, I am sorry to hear you had the check in date incorrect but I am happy we were able to accommodate you still. Thanks for the review!

10/10 Excellent

Randalyn

Stayed 1 night in Apr 2024
Response from Tami on 27 Apr 2024
Randalyn, thank you for the great review and for staying here with us!

8/10 Good

Michele

Stayed 1 night in Mar 2024
Response from Tami on 27 Apr 2024
Michele, thanks for the review!

8/10 Good

Chris

Travelled with partner
Disliked: Amenities, property conditions & facilities
The restaurant has been closed for years and still has tables with condiments on them. Looks creepy. During our stay the parking lot was Full of construction vehicles the took up the entire parking lot.
Stayed 1 night in Mar 2024
Response from Tami on 5 Apr 2024
Chris, thank you for your feedback and for staying with us.

10/10 Excellent

DOUA, Sheboygan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staffs, and great price.
Stayed 1 night in Mar 2024
Response from tami on 19 Mar 2024
Thank you for the great review and for staying with us DOUA!

8/10 Good

Hans

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was good during my staying, unfortunately the pool was closed due to maintenance but they were able to accommodate our needs and they sent us to another place , thanks to both receptionist, they were both great
Stayed 1 night in Mar 2024
Response from Tami on 17 Mar 2024
Hans, thank you for staying with us. I apologize for the inconvenience with the pool. It was out of our hands unfortunately. I am glad we figured out other accommodations for you to swim though.

2/10 Terrible

Pamela

Travelled with family
No hot tub or pool as not notified not working wouldn’t of stayed tub and frig were disquesting needed to be cleaned food was dried out
Stayed 1 night in Mar 2024
Response from Tami on 14 Mar 2024
I am sorry for the inconvenience of the pool being closed. We had a fire in our pool room and pool equipment. And for the room cleanliness issues, I am addressing housekeeping immediately about those so they don't happen again. Again we apologize. If you wanted to give us another chance Id like to give you a 20% discount the next time you stay here at Best Western Baraboo Inn.

10/10 Excellent

Crystal

Liked: Property conditions & facilities
All workers were super nice and friendly!
Stayed 3 nights in Mar 2024
Response from Tami on 12 Mar 2024
Thanks you for your feedback and for staying with us Crystal!

6/10 Okay

Nadiya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tami on 3 Mar 2024
Nadiya, thank you for the review and for staying with us.

6/10 Okay

Andrew

Travelled with partner
It was ok place for just one night. Had to ask for more towels.
Stayed 1 night in Feb 2024
Response from Tami on 25 Feb 2024
Andrew, thanks for staying with us. I apologize your room didn't have enough towels for you.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean staff was friendly.
Stayed 1 night in Dec 2023
Response from Tami on 20 Feb 2024
Robert, thank you for the great review!

8/10 Good

donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Tami on 20 Feb 2024
Thanks you Donna, for the review and for staying with us!

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice, clean and really quiet. The staff was very friendly and the breakfast was delicious. Thank you
Stayed 1 night in Feb 2024
Response from Tami on 12 Feb 2024
Terry, Thank you for taking the time to leave us a review. We value your feedback. Thanks

10/10 Excellent

Jennifer M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tami on 11 Feb 2024
Jennifer, Thank you for choosing Best Western Baraboo Inn. We hope you will stay with us again.

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Tami on 12 Feb 2024
James, Thanks for the review and for staying with us. I hope you stay here again.

8/10 Good

Andrea

Stayed 1 night in Feb 2024
Response from Tami on 21 Mar 2024
Thanks Andrea, for the review and staying with us.

8/10 Good

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late at night and left early. I didn’t have time to experience much.
Stayed 1 night in Jan 2024
Response from Tami on 6 Feb 2024
Joyce, We appreciate you taking the time out of your day to complete our survey. I hope you will stay with us again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe and priced right
Stayed 1 night in Jan 2024
Response from Tami on 30 Jan 2024
We appreciate you taking the time to write a review for us. We value your opinions and thoughts. I hope you return to stay with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tami on 30 Jan 2024
Robert, thanks for the wonderful review. I hope you stay here with us again.

8/10 Good

Aneta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tami on 30 Jan 2024
We appreciate you taking the time to write a review for us, your satisfaction is important to us. We hope you stay with us again.

10/10 Excellent

Fernanda, Mount Pleasant

Liked: Cleanliness, amenities, property conditions & facilities
Close to devils head. Good for ski.
Stayed 1 night in Jan 2024
Response from Tami on 28 Jan 2024
Thanks for the great review Fernanda. I hope you will come stay with us again sometime.

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was clean room was nice. Breakfast was not as desirable. Eggs were watery and sausage rubbery..
Stayed 1 night in Jan 2024
Response from Tami on 28 Jan 2024
Angela, thank you for staying with us. Your feedback is important to us. I am sorry you weren't satisfied with our breakfast though.

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Jan 2024
Response from Tami on 23 Jan 2024
Claudia, thank you for choosing to stay with us at the Best Western Baraboo Inn. Your feedback is very appreciated also. We are happy you loved your stay here.

10/10 Excellent

Clair

Stayed 2 nights in Jan 2024
Response from Tami on 21 Jan 2024
Clair, thanks for the awesome review!

6/10 Okay

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tami on 14 Jan 2024
Thanks for your review Scott! I hope we can do better for you next time!

10/10 Excellent

Tanya

Stayed 1 night in Jan 2024
Response from Tami on 12 Jan 2024
Thanks Tanya for the great review!

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from TAmi on 7 Jan 2024
Johanna, thanks for the great review! I hope you will come stay again sometime.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tami on 7 Jan 2024
Thanks for the review Amber. Your feedback is always welcomed and needed.

8/10 Good

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, amenities
All seemed clean. The shower was really bad, not even enough pressure to rinse out shampoo. Maybe nicer smelling soap and shampoo. Hand soap in bathroom would be nice.
Stayed 2 nights in Dec 2023
Response from Tami on 2 Jan 2024
Rebecca, Thank you for your feedback. I apologize your room didn't have good water pressure.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tami on 2 Jan 2024
Lori, Thanks for the review!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for relaxation. Nice pool and hot tub. Clean and quiet!
Stayed 1 night in Dec 2023
Response from Tami on 29 Dec 2023
Thanks for the great review Amy!

10/10 Excellent

Maryam

Stayed 3 nights in Dec 2023
Response from Tami on 21 Jan 2024
Maryam, thanks for the perfect review.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Tami on 27 Dec 2023
Shawn, thank you for the awesome review!

10/10 Excellent

Ruslan

Stayed 2 nights in Dec 2023
Response from Tami on 14 Jan 2024
Ruslan, thanks for the great review!

6/10 Okay

Joan

Disliked: Staff & service, property conditions & facilities, room comfort
Handicapped Room Reservations not honored.
Our stay was hindered by the fact that we requested a handicapped room when we made reservations 4 or 5 weeks ahead of our stay. However, when we checked in we were informed there was no handicapped room for us. I am 84 years old with crippling arthritis in all 4 limbs. Having to stay in a room not equipped with handicapped bathroom facilities, was all but impossible for me. The toilet stool was so low I couldnt get up wothout help. I couldnt get in and out of the tub at all so could not shower for the 2 days we were there. It made our stay very difficult. They need to improve the way they mishandle handicapped room reservations so other people dont have to go thru what I did.
Stayed 2 nights in Dec 2023
Response from Tami on 26 Dec 2023
I am so sorry for the mix up, and we will be re-teaching my staff on what rooms are accessible.

2/10 Terrible

Ken

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I enjoyed the room...but finding the restaurant Permanently closed upset me greatly. I relied on it having a restaurant for my evening meal as this was on the website, and my reason for choosing Best Western in the first place. This was a blatant bate and switch.
Stayed 1 night in Dec 2023
Response from Tami on 20 Dec 2023
Ken, I am so sorry for this. We have updated the website so it is accurate now with the bar and restaurant being closed. Again we apologize for it not being before.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tami on 19 Dec 2023
Thanks for the review!

2/10 Terrible

Jessica

Disliked: Staff & service, room comfort
NOPE
First... the guy at the counter accused me of being a hooker and making out with someone in the parking lot and then he informed me that my friend was waiting for me in my room. Ummmm i was with my husband the entire evening, not even near this hotel, i live far away and have no friends in the area, especially males. It was disgusting and embarrassing to be thought of this in that way. Just a weird and disappointing stay all together that caused discomfort for both my husband and I. Would never, ever stay again. Disgusted to know there are hookers that frequent the hotel and even more disgusted to be mistaken for one on a family trip with my husband. Just gross. Class up
Stayed 1 night in Dec 2023
Response from Tami on 26 Dec 2023
Jessica, I am really sorry for what happened. That should not have happened to you or to anyone, EVER. We made sure that it wont ever happen here again. Again we apologize for your experience here and we hope you will give us another chance in the future.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tonya on 13 Dec 2023
Suzanne thank you for the review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tonya on 13 Dec 2023
Thank you Patrick for the great review

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hours for hot tub
Stayed 1 night in Nov 2023
Response from Tami on 4 Dec 2023
Thanks for your feedback Vanessa!