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Mercure Banjarmasin

5.0 star property
Travelers find rejuvenation through aromatherapy and massage treatments surrounded by greenery at this eco-certified retreat designed for complete relaxation

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Mercure Banjarmasin combines comfort with convenience. Enjoy the on-site spa and sauna, poolside bar, and garden. D Lotus restaurant serves meals all day, and high-speed WiFi keeps you connected. The hotel's location next to a shopping center offers easy access to more amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are available for IDR 300000.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 55000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Crib (infant bed) fee: IDR 300000.0 per day
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Banjarmasin have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Banjarmasin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Banjarmasin?

Self-parking is free at this property.

What time is check-in at Mercure Banjarmasin?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Banjarmasin?

Checkout is at noon.

Does Mercure Banjarmasin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Mercure Banjarmasin located?

Located in the heart of Banjarmasin, this luxury hotel is within 1 mile (2 km) of Duta Mall and Masjid Raya Sabilal Muhtadin. Meratus Mountains and Wasaka Museum are also within 3 miles (5 km).

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 39 reviews
Rating 8 - Good. 21 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 4 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here and always for more than 2 weeks ,location is perfect being at the shopping centre . The room is perfect , good bathroom , good bed , AC and TV all good , Gym and pool both very good . The staff are the best . My only issue is that the hotel shares the access ramp with the shopping centre car park and on the weekend it can take 20 minutes just to get up and down the access ramp . and my driver has to pay just to drop and pick me up , the hotel really needs its own access ramp and extra parking and drop off and pick up should be quick and easy and free .
Stayed 14 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Room smells terrible

The worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over. Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain Day 2 : found 1 roach in the cupboard the room smells terrible Day 3 : found another mini roach inside the bathroom Day 4 : checked out ASAP I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed. Seriously not recommended
Stayed 4 nights in Jun 2021
Verified

4/10 Poor

kyeongrok

Disliked: Cleanliness, room comfort

Location good, room condition soso

Room has big space. Pillow and bed stuff was not clean and even had bad smell on it.. Location is good to go best mall on banjarmasin. That’s it.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

入住經驗

房間跟床鋪都有淡淡的臭味，衣服濕了之後很久沒洗的那種味道，按摩很舒適
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Namira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kami bener-bener puas, sesuai ekspetasi kami. Gak kapok deh klu booking hotel lewat aplikasi online Expedia
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Younggeun

I usually stay in mercure hotel when i visit banjarmasin. It is located at the heart of city and connected to duta mall. So i can shop and go to restaurants conveniently. The Hotel is well cleaned and has good service.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied stay

Clean room equipped with amenities
Stayed 2 nights in Oct 2018
Verified

8/10 Good

YOUNGSOO

Liked: Cleanliness, property conditions & facilities, room comfort
반자르마신에는 괜찮은 호텔이 별로 없습니다 그러나 이번 호텔은 쇼핑몰과 같이 있어서 식사등을 하기에 환경이 좋습니다
Verified

4/10 Poor

Bernie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel attached to shopping mall

Really wanted to like We arrived at hotel at 7pm and our room wasn't ready. Reception staff called to have the room made up. They told us 15 minutes and to wait in lounge area in lobby, however no one came to advise us if the room was ready. After 30 mins we approached the reception desk and they acted like we had just arrived. Given the letter left under our door later that night stating the hotel was at full occupancy we are unsure if we even got the room we paid for. Room was spacious bed was comfortable however the bathroom was not set up well. With the shower in the bath the bathroom floor was always saturated with water. The way its designed the water follows the tiles around the bath and runs onto the floor instead of into the bath. Not sure of the requirements of others but a shower not in a bath seems a more practical inclusion in a hotel room. Had constant problems with electricity. The power went out in the room almost daily. Internet was unpredictable. Strangely the wifi modem for the room was plugged into a power outlet which is controlled on the light circuit so you turn the light out and lose wifi in the room. Again strangely you have to log into the wifi in your room then every time you leave and return you need to log in again. Go down stairs to lobby you need to log into a different wifi then again when you leave and return to lobby you need to log in again. Very un user friendly. Breakfast buffet limited for westerners. Pool area and surround well presented
Verified

10/10 Excellent

kharismawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in banjarmasin

It was amazing hotel but the city is so small
Verified

10/10 Excellent

Aditya Putra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi & kolam terbaik di Banjarmasin

Pelayanan baik, terutama bagi saya yang menginap bersama keluarga. Staff ramah terhadap keluarga saya & sering menolong atas kebutuhan keluarga saya. Bahkan pada masa inap saya sebelumnya, mereka memberikan gift balon untuk anak saya. Area kolam renang adalah yang paling favorit untuk keluarga kami. Kolam renang bersih, luas & bersebelahan dengan cafe. Belanja & mencari makan sangat mudah karena lokasinya yang menjadi satu dengan Mall.
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20 nights at Mercure Banjarmasin.

I had 20 good nights at the Mercure , The hotel is very modern and everything is in very good condition and clean , All the Hotel staff are very good at their Jobs and know what they are doing . My hotel room was a standard room but still it had a king size bed and the room had lots of space with good A.C , 32''T.V , Fridge and WIFI , very happy with this room . The Hotel is built on top of a Shopping centre mall , so for me it was perfect location . The Hotel is 1 hour from the Airport , but on Saturdays and Sundays allow for 2 hours as the traffic is unforgiving , plus at the moment with the shopping mall carpark and hotel being developed it could also take 30 minutes to get through the car park to the Hotel , and another 30 minutes to get out of the carpark on Saturdays and Sundays only . When i am in Banjarmasin again i will stay at the Mercure again as it an excellent hotel and good value for money .
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
I was charged an additional 300000 rupiah as credit but debited to my credit card. Other Hotels I stayed in previously only swipe my card. So far, Mercure did not return me the money
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not convenient access

Unexpected experience happen to me when I stay at this hotel. Firstly, I think that live the hotel that connect to the mall will be excited, but the fact it make my family must walk to the hotel because the road to the hotel is closed by the police officer due to the crowded car toward the mall. About the hotel itself is very convenient, new and clean. Maybe the hotel should find other access without pass the mall.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected experience

It should be nice that the hotel connect to the mall (Duta Mall), but unfortunately there is only one access to the hotel, so if the mall is too crowded, the road to the mall is closed that mean access to the hotel is closed as well. It gives bad experience to me because I must walk quite far to reach the hotel due to the access road to the hotel is closed.
Verified

8/10 Good

jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel di tengah kota Banjarmasin

Hotel dengan fasilitas lengkap, staff yang ramah, dekat dengan pusat perbelanjaan, serta dikelilingi tempat makan yang bervariasi.
Verified

8/10 Good

ANGKALIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location, comfort

lokasi yang sangat strategis, kenyamanan kamar.
Verified

8/10 Good

ANGKALIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menyenangkan, lokasi yang bagus

Hotel yang sangat menyenangkan, lokasi yang sangat strategis karena berada di mall.
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend vacation

very good, big pool area! Top of shopping center..excellent service, no bikini so you know..Banjarmasin is not like Bali or Lombok..this is very good place for the weekend with family:D
Verified

8/10 Good

dayna p.

Liked: Cleanliness, staff & service, room comfort

family trip

good service for bussiness and family, recommended hotel for trip
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nyaman untuk keluarga

nyaman untuk keluarga,parkir mobil susah saat weekend karna jadi satu dengan parkir mall
Verified

10/10 Excellent

SHABREZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed a few nights.

Stayed a few nights with my wife. Normaly we enjoy eating in the hotel for breakfast but we did not receive a comp. breakfast. Room locked me out every morning and I had to reset my key to reenter at the lobby. Very polite and helpful employees working there. Clean and quite rooms with AC. Nice clean pool.
Verified

8/10 Good

juli s.

Liked: Cleanliness, staff & service, room comfort

awesome family trip

this hotel is very good for holiday or bussines. i remoneded for holiday.. thank you
Verified

10/10 Excellent

Yosua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#perfect

A perfect hotel for Family, and get a big swimming pool inside.. Well done..