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"Room was a decent size, staff were really friendly and helpful, feeding the elephants from the front door of the room was such and amazing experience, having access to the park early was great all in all I don't have a single bad thing to say! Great experience"

"We had a fantastic time at Ayung Resort! Staff was extremely kind, helpful, insured we were always taken care of. The views were absolutely stunning, I can’t wait to go back!"

"My wife and I spent three relaxing days at Umadewi Surf, the staff could not do enough for you. We firstly booked a garden view but upgraded to an ocean view on the second and third night. The upgrade went without any problems and they were very accommodating to our needs. The ocean view suite was very spacious and the bathroom was very modern."

"Very basic room. Scratchy very thin blanket. Tea/koffee making would be nice. Still the value for money is excellent "

"This is a great place to unwind surrounded by Bali's true natural forests views. A great place to absorb the all the senses. The staff who are lucky to experience this with us are amazing. Eager to help and always engaged."

"Excellent location for a relaxing holiday"

"Our stay at Hanging Gardens of Bali was unforgettable—not just for the breathtaking views, but for the people. From arrival, you’re treated like family. Smiles are everywhere, and if you’re a fan of Cheers, this truly feels like a place where everyone knows your name. The attentiveness is seamless—leave for breakfast, and your room is perfectly refreshed before you return. The food is exceptional. The restaurant is Michelin-level, and the bakery is outstanding—the croissants are perfect, and the pain au chocolat (pound chocolate) is incredible. Communication is also top-tier. Through WhatsApp, the team shares real-time updates on events, activities, weather, and local conditions—always proactive and reassuring. What stood out most was their care when we became sick. The team checked in constantly, offering tea, water, and anything we needed. They even arranged a doctor to come directly to our villa—professional, knowledgeable, and seamless. The property itself is stunning—lush jungle views, a serene pool, beautiful rooms, spa, gym, and unique funiculars with friendly operators always ready to help. But ultimately, it’s the people who make this place special. When we left, staff—including the manager—came out to wave goodbye. We weren’t ready to go. Sometimes, it’s the family you make along the way—and here, you truly find one."

"nice clean rooms, lovely staff "

"Wonderful stay! The room was gorgeous and the staff, even better. Will be back again next time. "