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"Rooms were not ready. Requested rooms were not available. "

"We stayed here to visit family. The property is beautiful, both the building and the pool area. The staff was very friendly. Unfortunately, the air conditioning did not work too well, and we had to clear the shower drain ourselves to prevent flooding the bathroom. The breakfast was not up to European standards: the coffee was very thin, the toaster browned on just one side; the bacon and cereal/cornflakes were the opposite of crunchy; and there was no butter, just room-temperature margarine....