Serena Hotel

Property class: 3.5

Choose dates to view prices

Reviews

5.0 out of 10
Consider a stay at Serena Hotel and take advantage of a free return airport shuttle, dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

Room

Superior Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Room

Family Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Room

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Room

Junior Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Room

Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is ₹6,121
₹7,407 total
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About the area

Located in Pasirkaliki, a neighbourhood in Bandung, Serena Hotel is near the airport and near a train station. Museum of the Asian African Conference and Merdeka Building are cultural highlights, and some of the area's activities can be experienced at Dago Golf Course and Dago Dreampark. Bandung Zoo and Karang Setra Water Park are also worth visiting. Visit our Bandung travel guide
Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171

What's nearby

  • Jalan Cihampelas
    10 min walk - 0.8 km
  • Braga Street
    11 min walk - 1.0 km
  • Pasar Baru Trade Center
    11 min walk - 1.0 km
  • Mall 23 Paskal
    11 min walk - 1.0 km
  • Braga City Walk
    14 min walk - 1.2 km

Getting around

  • Bandung Railway Station
    2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.)
    8 min drive

Restaurants

  • Loko Coffee Shop
    2 min walk
  • Olly Hai Chicken Rice & Hai Tea
    5 min walk
  • Kupat Tahu Lontong Kari Cicendo (sejak 1967)
    6 min walk
  • Maxx Corner
    3 min walk
  • Prima Rasa Stasiun Bandung
    3 min walk

About this property

Serena Hotel

  • Hotel located in Pasirkaliki
  • A free return airport shuttle, dry cleaning/laundry services and a restaurant are just a few of the amenities provided at Serena Hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • 1 meeting room, a TV in reception and concierge services
    • Luggage storage and a 24-hour front desk
  • Room features
  • All 65 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries
    • LCD TVs with premium channels
    • Mini fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Hotel?

Self-parking is free at this property.

What time is check-in at Serena Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Serena Hotel?

Checkout is at noon.

Does Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Serena Hotel located?

Located in Pasirkaliki, this hotel is within a 15-minute walk of Pasar Baru Trade Center, Jalan Cihampelas and Mall 23 Paskal. Braga Street and Santosa Hospital are also within 15 minutes. Bandung Railway Station is only a 2-minute walk and Bandung Ciroyom Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Hotel Reviews

5.0

5.6

Cleanliness

7.4

Location

6.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 6 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

BAIK

TIADA PETI SEJUK
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鉄道旅行に最適です。

鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

hotel yang tidak bagus

Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old hotel no facilities

I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

A bit old hotel..

Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Kurang Bersih

Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.
Verified review

6/10 Okay

Liked: Room comfort

Dekat pusat keramaian

Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there again.

Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Stayed 1 night in Feb 2019