In the heart of Cikawao, Mercure Bandung City Centre offers a tranquil retreat with a serene garden and soothing spa. Unwind by the outdoor pool or work out at the gym, then indulge in a delicious meal at the on-site restaurant and relax with a drink at the bar.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 125000 per person
Airport shuttle fee: IDR 210000 per vehicle (one-way)
Airport shuttle fee per child: IDR 210000 (one-way)
Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Frequently asked questions
Does Mercure Bandung City Centre have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Mercure Bandung City Centre?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Bandung City Centre on 24 May 2026 start from ₹3,321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Bandung City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Bandung City Centre?
Self-parking and valet parking are free at this property.
What time is check-in at Mercure Bandung City Centre?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Bandung City Centre?
Checkout is at noon.
Does Mercure Bandung City Centre provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 210000 per vehicle applies.
Where is Mercure Bandung City Centre located?
Located in Cikawao, this spa hotel is within a 10-minute walk of Braga Street, Savoy Homann Hotel, and Museum of the Asian African Conference. Denis Bank Building and Merdeka Building are also within 10 minutes. Cikudapateuh Station is 23 minutes by foot and Bandung Railway Station is 28 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall a good hotel, but doesn't offer much more than cheaper hotels (exception, fantastic rooftop pool), imho. More fancy deco/design than real value
Staff is great though👍
Stayed here for a business trip with a total of 4 nights. The check in was quick, received a room
upgrade, the food is good and the room condition is excellent. I pretty much enjoy the location and the atsmophere in the hotel. Highly recommended.
Goodish property with nice staff. Probably not ideal if you’re a bule. Roof top pool is lovely but closes at 7pm. It’s adjacent to the bar which is a bit uncomfortable to swim in when there a lot of fully clothed non-bule locals sitting there… $9.50 AUD for one stubbie of local beer. Breakfast offerings were ok but we skipped the second morning as it was dominated by local food and not that appealing to kids. Interestingly initially they didn’t want to honour the part of the booking through Expedia that included breakfast for two rooms but they did in the end (after taking a photo of the booking confirmation from Expedia on my phone).
Tried to book a massage in the early afternoon but was told they were full (the advertising in the room says it’s a 24 hour service - either in the hotel or on your room). Might have been a language barrier there?
The drain in my shower was open (not sure where the cover went?). Soundproofing needed too. Was quite noisy with the traffic. All of this was in a ‘privilege’ room (on the third floor) too. Beds were comfy (two singles but only one bath robe?). Cute gift shop in the lobby.
Purportedly waking distance to the famous Braga Street but the streets are not safely walkable (heavy traffic, uneven footpaths that stop suddenly).
Our checkout was at midday and sure enough at 1201pm as we were exiting our room reception was calling to remind us to check out….
Management need to probably chat to the team to ensure things are more seamless.
Carolyn
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
Salsa
6 May 2026
Liked: Staff & service
Disliked: Amenities
Not many amenities and shower was clogged a bit but service was great.
Fantastisch hotel! Op loopafstand van Barastreet, supermarkt tegenover hotel. Maar hotel zelf is echt fantastisch!goede service, vriendelijke mensen en een heerlijk ontbijt. Infinity pool is ook mooi in de avond!
Slecht onderhouden kamers, relatief schoon voor Indonesië maar houdt rekening met bijvoorbeeld vlekken in de lakens. Ontbijt is niet gericht op een westers ontbijt en ook het diner was niet goed. Rooftop bar en zwembad is ook niet de moeite waard. Wederom slecht onderhouden, vies en ligbedden waar je liever niet op gaat liggen. Kortom, een hele slechte prijs/kwaliteit verhouding en niet Mercure hotels waardig.
Hotel needs to improve their service and cleanliness.
Verified traveller
Stayed 2 nights in Dec 2020
Verified
6/10 Okay
Verified traveller
26 Dec 2020
Liked: Property conditions & facilities
Service response need to improve
Hotel is okay, but they need to improve their room service. Specially sanitising rooms properly.
No iron board in the room. And they provide only two water bottles in a day.
Operator/ room service is not very responsive as for even asking for towels they took some time more than 20 min. So definitely hotel need to improve service
Verified traveller
Stayed 1 night in Dec 2020
Verified
8/10 Good
Verified traveller
9 Aug 2020
Liked: Cleanliness, room comfort
It’s ok hotel/stay
Rooms looks old, shower water pressure inadequate.
Good staff.
Breakfast quality so-so
This has the feel of a new hotel. The room was comfy and stylish. We loved lounging at night on the rooftop terrace next to the swimming pool.
The morning swim with city overview was nice as well altough the pool is somehow on the small side and the water was a bit chilly.
Very nice experience overall.
The rooftop pool has amazing views. However, there are no umbrellas. The rest of the hotel was very disappointing. No toilet roll or towel holders, as TV that kept coming on automatically (including after a power cut in the middle of the night), very noisy, etc. Renovation works ongoing, causing noise at bad times.