Ban Thung Trip

Very good staff very helpful

Great location, close to sky train and shopping areas. Staff were great and very welcoming. Our room toilet had some bad odor which I am guessing could be from the sewarage/plumbing issue. Room size was rather small than was expected. Breakfast was great and so were the staff there.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

The total experience with the most professional staff was and is always the greatest testimony to their attitudes to service. I would also like to compliment the Room Service at Landmark. Due to my required treatment at Bumrungrad Hospital and my physical limitations, i took advantage of their Room Service for meals. The food was outstanding in quality and was the best I have experienced in my last 25 years of travel. The cherry on top of this delicious food was the absolutely great service from the staff that brought and served it to the outstanding preparation of the Kitchen Staff.. There aren’t enough stars to properly rate this total outstanding service I received even in the trying circumstance I am enduring.. Thank you all, and God Bless.

Access to rooms is from an outside corridor. Hotel has no proper entrance, you walk through a bar and corridor to get to the life for reception. Very confusing. However, there are door staff to help you. Breakfast buffet a bit basic for a hotel.