Ban Mai Trip

The hotel requires better upkeep and maintenance. The property shows signs of previous leaks and would benefit from repairs and regular maintenance. Additionally, the hotel’s overall appearance and amenities feel somewhat outdated.

Great location - clean - friendly helpful staff - good stuff !

Clean beautiful room. Room service was excellent along with lobby staff. Conveniently located near malls and parks

Excellent staff and unbeatable location, but showing its age We had a good family stay at Centre Point Plus Silom. Every member of staff was incredibly kind, welcoming, and went out of their way to help us. - Prime Location: Direct access to a connected mall for food and groceries (Sushiro and MK were great), street stalls right outside, and a quick walk to Sathorn Pier for boat transit. - Spacious Rooms: Huge space for a family of 4, great city views, plus a fridge, microwave, and Japanese toilet. - Good Facilities: Pool, gym, and handy self-service laundry. Things that could be improved - - Impractical Layout: A lot of wasted space, and the bathroom has no frosted glass or privacy partitions between the toilet, shower, and sink. Only one person could use it at a time. - Maintenance: The room feels a bit dated with a faint stale smell. It was very loud due to two noisy AC units. We also had a water leak one night that staff fixed it quickly and apologised with a fruit basket, but it showed signs of poor maintenance. - Elevator Delays: Only two lifts for the building, leading to long waits during peak times. Overall we enjoyed the stay with location and excellent staff making up for the problems.

The staff were excellent and so helpful. We enjoyed our stay and will go back. Location was great and the staff warned against people impersonation which was very timely. House keeping excellent with nothing being too much trouble.