Balzola Trip

The room was comfortable and very clean, the staff was a highlight - thoughtful, friendly, helpful, and went our o their way to make sure we were taken care of. Breakfasts were great with bartender ready to make us fresh cappuccinos. One day we weren't feeling well and they made sure we had food. So kind. would definitely recommend. public transport to metro across the street.

Overall a very nice hotel. The room was stylish and comfortable, but we'd have preferred more drawer space. Our other grumble is the paper cups for hot drinks.

The hotel is really beautiful, service is great, room is big, clean, has all the amenities. Food is super delicious and great variety for breakfast or dinner. Had little confusion for the extra charge for SPA, so be aware it cost extra, but in Expedia site its not really visible, so needs to be updated. But SPA is worth visiting, really great. Overall enjoyed our stay, thank uoy to reception team for being so helpful and welcoming, bar and restaurant staff for their great service.

Room was spacious and bed was very comfortable. No refrigerator in the room or water. It was extremely noisy and difficult to sleep due to the noise at night and early in the morning. Location is central.

Excellent stay! Wish we could have stayed longer!