Search Family-Friendly Hotels in Balsfjord

"The hotel is relatively cheap and cheerful by tromso standards so in a lot of ways you get what you pay for… it does represent better value than most. Unfortunately I couldn’t reduce the room temperature as low as I’d of liked so it was too warm over night, this was not the case in all rooms though. Beds are fairly small with a thin mattress, I slept ok from that perspective but it’s something to consider. Doing northern lights tours so getting in late at night I was quite glad I’d chosen a hotel that didn’t have breakfast included. "

"The view was of the harbor and nice. Laundry was a company who took your laundry somewhere else. No laundry facilities at the hotel. Check in was 2 hours later than advertised. Air did not work in the room so it was warm and stuffy. TV had no service. Beds were too soft for us, not very comfortable. Staff were nice though."

"Great location for shops and tours."

"Coffee and tea "

"Great location- healthy and fresh breakfast with lot of variety"

"Fantastic central location within walking distance of restaurants, shops, and all the main tourist attractions. Harbour-facing rooms have beautiful views and, if the weather is clear, you may even see the northern lights. The breakfast was amazing with a great selection. Would definitely stay here again."

"Amazing view and breakfast. But room cleaning did not happen"

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"We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly. "