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"It was great"

"The Bristol Best Western is a small, well-appointed hotel in the heart of Sofia. Excellent care and service are provided. The room was comfortable and quiet, the breakfast was abundantly displayed, the staff was very friendly and helpful. My small criticism is that the bathroom is quite dark, but it was excellent for mobility access."

"Very friendly staff, good welcome, very specious rooms. "

"Very friendly staff, excellent location, large and comfortable room. Our room was in the 7-th floor and had a wraparound terrace with great views."

"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June. "

"Hotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. "