Balfour Town Trip

Clean and large rooms, breakfast is just OK, lunch and dinner is great. Staff is nice and polite, but reception staff did not accommodate request for 1 hr extended checkout and offered 30 min room at the wrong time and enjoyed lecturing us. Not professional and did not end our stay on the good note. Reef for snorkelling in-front of the hotel is great.

Highly responsive property manager

I was worried about our stay having read previous travelers reviews - but my whole family loved our stay at windsong. The property was in great shape, clean and tidy. Lots of towels on the loungers well before we were up. Plenty of room for everyone to get a great seat on the beach or by the pools. The staff were very friendly and kind - shout out to Travis! The food was fine, breakfast was great and worth the money and we did several lunches and one dinner. Expect all food to be expensive no matter where you eat, you’re on a tiny island that needs to import everything. We will definitely stay here again!

The beach was beautiful with amazing snorkeling right off the shore. We saw so many beautiful fish and a stingray! Our bungalow was perfect, clean and spacious. We requested a roll away bed and they delivered one right away. The washer/dryer combo was a great amenity. We loved being right next to the pool which was very clean and warm for a nice night time swim. The staff were so wonderful, especially the woman at the coffee bar in the lobby and Lovely at Pelago. The only negative (a very minor one) was that we requested an upgrade months prior to our arrival because it was listed as a perk for the higher Expedia status and it wasn't even considered once we arrived. Just keep that in mind if requested. That aside, we ended up really loving our bungalow and would go back in a second!

Awesome resort! Restaurants were great too. Rooms were clean with nice views. Pools and amenities were exceptional. The beach was wonderful, lots of activities if you choose. Entire staff was helpful, Khem, Sley, Love, Fortune, David... too many to mention, all great. Excellent location for relaxation and peace and quiet. Atmosphere was relaxing and comfortable. Good value.