Search Apart Hotels in Baldwin

"Friendly staff, spotless and very comfortable room. Ideal location. "

"A terrible experience. The staff was extremely rude and insensitive. Booked this hotel months in advance only to be told when I arrived that they didn’t have a room for me. Blamed it on a glitch in the system but I learned that they simply overbooked. We were one of many left without a room that night despite getting confirmation the night before that we did have a room. We ended up hearing multiple negative stories from people that did end up staying there. Someone had to leave in the middle of the night because there were rats in their room when they returned. Just an overall unpleasant experience with this hotel, and it doesn’t seem like we’re the only ones. "

"The location - a short walk to the convention center - was ideal for what I needed, and the lobby was a comfortable place to work."

"Breakfast was good and staff was very friendly "

"The hotel met all my hopes and expectations. It was a little expensive but was perhaps the best value within the price range."

"It was a great stay and I will be back there in the future! "

"Very clean room ,nice veiw ,close to where i was visiting ,will book again "

"Beautiful hotel with wonderful staff. Very clean. "

"We've been staying at the Harbor Court for over thirty years, whenever we're back visiting. While I still think it's a great place, I'd say that the price is a bit higher than is justified by an interior that hasn't really been significantly updated since the 1990s. The staff was always helpful and friendly. At least when you spoke to them in person. They also use a texting process that doesn't actually seem to work, other than to get you signed up for their loyalty program. I never got an answer the several times I posed questions over text. I'll say that I got an "upgrade" e-mail that indicated I could pay a little more for a larger room on the 6th floor. That upgrade was available when I checked in, but it was on the third floor and had fewer windows. I brought it to the staff's attention immediately, but I never really got a resolution, other than that they agreed to knock a little bit of the upgrade charge off. I wouldn't have "upgraded" had they not falsely stated what the upgrade would be, so that was disappointing."