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"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"We arrived early, hoping to drop out cases until check-in time whilst we began exploring the city. In the event we were offered an upgrade to a larger room that was ready for occupation, which of course we accepted. The room was large and comfortable, with a comfortable seating area and very comfortable beds. The room was a little too hot on the first night, but we turned the thermostatic valves on all of the radiators down to "frost protect" and it was much more comfortable on our second night. We had booked breakfast inclusive and we pleased with the range of items offered. A real bonus was the availability of complimentary hot drinks throughout the day (until 9pm). The staff were very friendly and helpful. A really pleasurable stay in a good location to explore the city."

"Good location, helfull staff, nice room "

"Convenient. Clean."

"Very nice hotel with pleasant staff."

"Great hotel. Friendly staff, reasonable prices, clean, close to so many activities. I felt very safe and secure. I highly recommend staying here. "

"I didn't like having to climb over the deep sided tubto geta shower"

"Breakfadt was hot and plentiful. A bit of a queue for a single coffee machine but not that.much to complain about"

"Staff was very helpful and friendly! Room was clean and amenities were as expected. Friendly bar staff and great drinks to end the evening. The Basel card was a great bonus for our stay."