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Hotel Helios

3.0 star property
Travelers relax on sun loungers along the beautiful beachfront or start their day with an invigorating body treatment at this welcoming coastal retreat

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Hotel Helios offers a perfect beachfront location where guests unwind with cocktails at the poolside bar or rejuvenate with spa massages. The property features a seasonal outdoor pool, a convenient coffee shop, and free in-room WiFi—making it an ideal family-friendly destination.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Hotel Helios

  • Family-friendly hotel
  • At Hotel Helios, you can look forward to a poolside bar, a free daily manager's reception and a terrace. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a Swedish massage, a body wrap or a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • An electric car charging station, express check-out and express check-in
  • Room features
  • All 59 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 24-inch flat-screen TVs with cable channels
    • Balconies, separate sitting areas and fridges

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 3.58 for adults and from EUR 2.56 for children
  • Airport shuttle fee: EUR 40.89 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Helios have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM.

Is Hotel Helios pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helios?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Helios?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Helios?

Checkout is at noon.

Does Hotel Helios provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40.89 per vehicle applies.

Where is Hotel Helios located?

Nestled on the beach, this Balchik hotel is within a 15-minute walk of Balchik Central Beach, Ethnographic Museum and City Historical Museum. Queen Marie’s Castle in Balchik and Balchik Palace are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Val

Liked: Staff & service, amenities, property conditions & facilities
Hotel was fine. Good service. The beach wasn’t great but there was a pool at the hotel.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020