Balashi Trip

Great boutique hotel, my room had everything I needed for a two week vacation. Fernando and Nancy are super-nice and always happy to help. The bar is great: Ian is a legend - made me custom cocktails on point and is always fun to talk with

Hotel room wasn’t as nice as the pictures. I upgraded for an Oceanview and had a partial view. Room service took forever each day with cleaning. Three people in a room and at times didn’t provide adequate towels. The bartender at the Main Entrance was the bomb.com! Loved Freddy’s energy, conversation, and attention to all guests he served!! Va Va was my absolute favorite, personality, personality, personality. Super helpful and took care of anything I needed!!

The room smelled terrible. Most of the staff was miserable. All inclusive doesn’t mean all inclusive. They want you to pay $100 more a day per person for the actual all inclusive. Who knows if that actually is ALL inclusive.

Great customer service! Shout out to Jonathan (one of the resturant managers) for making our experience great! One of the waiters found my earring that I dropped at the restaurant and gave it to Jonathan, who went above and beyond to find us and give it back! Another great employee was Nathaniel who helped us with our resort vouchers/excursions/contacting private taxi services without us even asking! Resort was very clean and food was really good!

This is a small resort that is located in an ideal location just across from Eagle Beach. Staff were wonderful and rooms were clean. Nice that it included breakfast. We had a quad room so nice to have the extra space and have them connected.