Search Spa Hotels in Balabag

"The worst of the worst customer service from the time we were checking in. We were the first at check-in counter as we arrived at the hotel at around 8 AM. We understand check-in time is 3PM so we patiently waited. However, we noticed they have been letting in everyone that came in to the check-in counter so we tried to follow up multiple times. They’ve been telling us no available room yet which is hard to believe because everybody that came in from 9AM till 2:55PM got in except for us. Finally, at exactly 3PM they let us get a room. They said that check in time is actually 3PM. REALLY???"

"Incredible property to stay in. Wonderful staff, well-maintained property, beautiful location. I want to give it 5 stars but have a few things to note - We booked beachfront room which is a bit more expensive than the seaview room. I wanted to splurge a little more because I wanted a beachfront view. However, I was disappointed with a few things - - beachfront rooms mean that if they have an event on their beachfront, it will be incredibly loud. Their sliding doors are not soundproof so you will hear all the loud noise from the party. We let the staff know how incredibly loud it was and they told us, their manager is on the way to lower the volume. I dont think they were telling the truth. The volume remained the same. It would have been nice if they let us know about the noise beforehand and maybe provided earplugs. We wanted our stay to be peaceful but instead it was incredibly noisy especially for our first night. - bathroom situation- I dont mind glass walls on a bathroom. However, they had glass walls even for the toilet with no way to provide privacy while you are there. I dont like this. There should be privacy when you use the toilet. Thats bare minimum. Secondly, the blings on the bathroom broke on us third time. It kept getting stuck for the first two times. Then the third time, the blinds completely fell into the tub. So Janky. - they provide slippers you can use outdoors but I wish they provided slippers to use in the room. It would have been more helpful"

"Very family friendly resort, very helpful and friendly staff. Breakfast was buffet style and have a large variety of options on offer. The rooms were large, very clean and very comfortable, thoroughly recommended place to spend a vacation"

"This is a five star stellar resort. Every aspect is excellent including the fabulous staff providing consistent high level customer service, the rooms are designed so well and beautifully appointed, the beach is gorgeous, the hotel grounds are stunning and the food in the many restaurants was always excellent! Highly recommended and plan to return! "

"Good location Right to the beach Clean rooms"

"Great location - close to what you need but quiet enough not to be crowded. Nice rooms, good food, helpful and attentive staff. We had a lovely stay"